OMG I am so upset right now. I think I may have talked about the clusterfuck that is my OB's office here. Long story short, a doctor in the practice resigned suddenly a few months ago, making everything there chaotic and unpleasant. We were looking into changing OBs a few weeks ago, but the front office staff reassured me so I stayed. Well, at Friday's appt. they told me that my insurance was contracted through the doctor that left and the remaining doctor is now out of network. They tell me this 5 FUCKING WEEKS BEFORE MY SCHEDULED C-SECTION! So now we are scrambling trying to figure out what the hell to do. A surgery and several nights hospital stay could break us if we do this out of network. Oh, and I saw that they haven't billed anything since 6/15, meaning that all of my appointments since then are going to be paid at 70%, not 90% as I thought. How is this even legal? How can they not inform patients of this news? Had I known, I would have switched OBs immediately to someone in network.
I called the office this morning and they tell me to find out if the hospital is considered in network. WTF? They don't know this information? I called DW in tears and she is looking into it. I am just so pissed off. I don't think I can go back into that office again. I think I'm going to have to change OBs. My parents just bought their plane tickets based on a 12/21 delivery date. Who the hell knows what it will be now. I'm just so angry and can't stop crying.
Oh Glam, that is seriously wrong and you are absolutely right to be beyond upset. I wish there was something I could do to help personally; I am really glad you have such an awesome, capable wife who can take on the fight.
That office is full of ridiculous crapheads.
Oh, GC! I'm so sorry - I don't blame you one bit for the anger or the tears.
Do you have a neighborhood listserv or some other information stream where you could ask a lot of people at once for the names of OBs who take your insurance and/or have privileges at your hospital?
GC - email me your phone #. aconat at avalonhousing dot org. I will walk/talk you through this and I have some awesome recs for you.
GC, another thought: maybe you could call your high-risk doctor's office for recommendations?
GC, I'm so sorry. I can only imagine how stressed out you must be feeling. I don't know your parents, but I suspect they would not want you to stress on their behalf.
Did you have any leads about OBs from a few weeks ago? I know you probably feel hugely overwhelmed, but can you talk to the current office and see if they can work with your insurance to add the current doctor.
Possibly she's expecting Stephanie to supply the friends, as well.
Yeah, this was my thought as well. I'm so glad to know that other people see this all the way I do.
That is, if you want someone to walk/talk you through it. Or even if you just want to scream at an actual person. I'm here for that, too, if you want. I hate doctor's offices sometimes. The crap they get away with not telling you is just awesome.
I called the office this morning and they tell me to find out if the hospital is considered in network. WTF?
No no no no no no no. NOT. YOUR. JOB.
OBFAIL.
oh god. Impotant anger here for you . I wish I could do more. Seriously, call Aims and use her help.
Wish I could do more
Oh, Glam, what a terrible development! I hope your insurance company will help you through figuring this out, since it is utterly and entirely not your fault. Surely they can help you find an OB who is in network, at the very least.
I recommend not paying any bills that stem from this fuck up right away, appeal them as many times as you can stand it.
