That is, if you want someone to walk/talk you through it. Or even if you just want to scream at an actual person. I'm here for that, too, if you want. I hate doctor's offices sometimes. The crap they get away with not telling you is just awesome.

I called the office this morning and they tell me to find out if the hospital is considered in network. WTF?

No no no no no no no. NOT. YOUR. JOB.

OBFAIL.

oh god. Impotant anger here for you . I wish I could do more. Seriously, call Aims and use her help.

Wish I could do more

Oh, Glam, what a terrible development! I hope your insurance company will help you through figuring this out, since it is utterly and entirely not your fault. Surely they can help you find an OB who is in network, at the very least.

I recommend not paying any bills that stem from this fuck up right away, appeal them as many times as you can stand it.

DW called. We are switching OBs. She called our pediatrician, who we loved, and he gave her a rec for an OB who is affiliated with our hospital and we have an appt. with her Wednesday morning.

She spoke with our current OB and the asshole there wasn't even apologetic, even when DW told her how upset we both are. I can't even believe the incompetence. DW also told her that we are not paying at 70% as they never informed us of this change. Office woman claimed Dr. would "probably" make an adjustment so we'd pay at 90%. Dr. is getting an angry letter - one of many, I'd assume.

I just can't believe our "luck." It seems like this kind of shit happens all the time with us. Here's hoping the new OB is good...

GC, I'm glad there's a potential solution, and I hope the new OB works out well.

Hooray for DW of Glamcookie! Well done. I hope the new OB is as good a match or you as the pediatrician.

I'm so glad DW jumped in and gave them what for and got everything straightened out. What assholes they are.

May I ask which hospital?

The times we've been forced to see out-of-network docs for Dylan's sick visits (not every ped in the practice takes the same insurance), the office has ALWAYS taken care of the billing for us. (The one out-of-network bill we got accidentally from the insurance company, we called them and they immediately said "Oh yes, that's not your fault, don't worry, we'll take care of it.")

It is NOT THE PATIENT'S JOB to deal with administrative fuck-ups on the part of the office management. Not even a little bit. I am so angry at these people, GC!

And thank you for the offers of assistance and the shared anger. I am still really upset, but I'm ready to be out of that office. I so wish we had followed through several weeks ago.