Aaand they just called back and now I need to write a letter to some oddly numbered department documenting the issue so they can take a next step and/or write us a letter saying that we never authorized what was done to us.

Yay they make this easy. In the way that is not easy.

ETA: I'm exhausted. And have no idea how to write this letter.

Let me help:

a) first draft, just write down all the events as you recall them without checking facts.

b) go through and insert facts you have documentation for

c) streamline your letter so that it is clear and relatively short

d) highlight at the beginning and at the end of the letter the main problem and what you want done about it

I would also write this letter in such a way that it could be forwarded to a district manager at the same time it is sent to the department. but I am aggressive like that.

Will they still charge if you use it as a credit card instead of debit w/ pin, I wonder?

I wonder too. Because I rarely use my debit card to charge things, but it's good to have a back-up in case my credit card doesn't work for some reason. I certainly don't use it enough to justify $5 a month. Damn.

Thank you le n - I'll do this. After a nap and a beverage.

Will they still charge if you use it as a credit card instead of debit w/ pin, I wonder?

Apparently so.

I use my card all the damn time. But it was time I was out of BofA anyway.

Someone just called asking for my late father, who passed away more than a decade ago. I told them "Shay can't be reached by phone. You would have to use an entirely different medium."

Yeah, but she has to live in Oklahoma.

hee!

houses where I am are affordable. people really should move here.

"Shay can't be reached by phone. You would have to use an entirely different medium."

HAHAHA.

People, why can't I shake the tired today? I even took a nap. Like, two hours ago. And now I want another one. Admittedly I only ate pasta and drank coffee today. Is that why? Do I lack nourishment?