It's when the higher ups initiate an EXCITING NEW PROGRAM or whatever and fail to tell the reps anything about it whatsoever. Your call may actually have been the first time the rep heard anything about it.
THIS THIS THIS!!
"Guess what! They're rolling out the 2008 version of the program today! Remember when we showed you some mock-ups of what we were thinking the screens would look like and asked for your input? And then there was no time to let anybody take a look at the nearly-finished product because the developers were still working on it and we needed you on the phones because of the end-of-year rush? Well, it's rolling out to about 30,000 customers today, so we're expecting a big increase of calls on the program."
"Oh, and let us know what kind of problems they're calling in with, especially with installation, because they weren't able to test with some of the OS platforms in combination with the third-party programs our biggest clients prefer."
Yeah, it's been a hellacious few weeks.
Has a 17th century Puritan vibe.
A lot of these people are big-time admirers of the Puritans.
But still. I'm as big a Napoleonic-era history geek as you're likely to find, but I can faithfully promise y'all that if DH and I ever have a son, we're not calling him Wellington Napoleon W.
but I can faithfully promise y'all that if DH and I ever have a son, we're not calling him Wellington Napoleon W.
Not even if we double dare you?
Not even if we double dare you?
Maybe if you come up with enough money to give little Wellie a free ride to Harvard when the time comes...
connie, I feel ya.
I have actually had this conversation in the past:
Fuckcake Customer: Hey, I'd like to ask you about Product X.
Me: ...what is that?
FC: It's your product. Don't you know?
Me: ...never heard of it. I think you have the wrong number.
FC: Idiot! *click*
Manager: Oh, hey, Joe...yeah, Product X went out a week ago. We were supposed to have a training session about it, but didn't.
Me: You might want to schedule one now, don'tcha think?
Like naming your kid Temperance?
They're just going to get called "Bones" with that one.
Manager: Oh, hey, Joe...yeah, Product X went out a week ago. We were supposed to have a training session about it, but didn't.
Me: You might want to schedule one now, don'tcha think?
t mesmerizing tone
writethebookwritethebookwritethebook
t resume normal tone
Hell Damnation Conat.
see, everytime he heard with my favorite mild cuss word, your kid would be yelling "what?"
"Auntie Vortex is driving me crazy."
"How so, HD?"
"I don't know if she's calling my name or if she slammed her fingers in the freezer again."
