Fangeek doesn't host anyone else using MySQL. As far as I know, no one else is reporting the problems we are. Then again, I don't know that anyone else on Mercedes is running a fairly active discussion forum.
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Kristen - Oct 21, 2003 7:37:57 am PDT #5379 of 10000
Rob - Oct 21, 2003 8:05:25 am PDT #5380 of 10000
If no one else is using MySQL, can our hosts restart mysqld? I bet that will make the problem go away for a while.
Kristen - Oct 21, 2003 8:08:10 am PDT #5381 of 10000
I'm going to say it again. Asking IH for anything at this point, other than our final bill, not an option.
Sean K - Oct 21, 2003 8:21:37 am PDT #5382 of 10000
You can't leave me to my own devices; my devices are Nap and Eat. -Zenkitty
I don't understand that. And it seems to be awfully common in ISPs response to us.
Is there something defective with our money?
I mean, that's just crazy. We seem to be able to prove it's not on our end. Why won't any provider work with us to try and solve this problem?
DXMachina - Oct 21, 2003 8:27:58 am PDT #5383 of 10000
You always do this. We get tipsy, and you take advantage of my love of the scientific method.
Is there something defective with our money?
Yes, there is. We're whining and taking up their valuable profit making time.
Kristen - Oct 21, 2003 9:47:41 am PDT #5384 of 10000
I don't understand that.
Well, to be fair, they did go further than most hosts would. But it's the law of diminishing returns. How many hours do you spend dealing with a single client before you start to consider them a liability?
Jesse - Oct 21, 2003 10:15:47 am PDT #5385 of 10000
Sometimes I trip on how happy we could be.
So, are we just doomed to wander the interweb? Seriously, what can we do at this point? Long-term?
Jesse - Oct 21, 2003 10:16:17 am PDT #5386 of 10000
Sometimes I trip on how happy we could be.
Note: that is more of a general question, not just to Kristen.
Sean K - Oct 21, 2003 10:22:09 am PDT #5387 of 10000
You can't leave me to my own devices; my devices are Nap and Eat. -Zenkitty
I can see where the diminishing returns would get tiresome. I'm surprised that the help we need to sort this out is considered too much work, and surprised that they don't see how helping us solve the problem means less problems from us in the future, but I only see the what gets posted here, so I know I don't have a comlete view of the problem.
Surely there must be someplace that would not charge us stupid amounts of money to host us, and who would also help us to get our site running smoothly.
Tom Scola - Oct 21, 2003 10:23:39 am PDT #5388 of 10000
Remember that the frontier of the Rebellion is everywhere. And even the smallest act of insurrection pushes our lines forward.
Frankly, that kind of speculation is way premature. Right now, it looks like there's a problem with one of Fangeek's servers. ita's test this evening will help verify that.
If it's a problem with one of their servers, then we get them to fix it, because they're not providing us with the level of service we're paying for. If they refuse to fix it, then we talk about leaving.
If it isn't a problem with their servers, then it's a problem with our code. We'll have to fix our code, regardless of whether or not they give us any assistance.