There's some hope.
Cool. I've been waiting decades for management to come around to this attitude....
And remember, if you hurt her, I will beat you to death with a shovel.
Willow ,'Conversations with Dead People'
Natter Five-O: Book 'Em, Danno.
Off-topic discussion. Wanna talk about corsets, duct tape, or physics? This is the place. Detailed discussion of any current-season TV must be whitefonted.
tommyrot - Feb 22, 2007 11:12:45 am PST #2974 of 10001
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.
Dana - Feb 22, 2007 11:15:09 am PST #2975 of 10001
I'm terrifically busy with my ennui.
The world's first Ferris wheel was at the 1893 Chicago World's Fair.
That was a great essay, Tom. I can't imagine calling my cable company's customer service line and not being irritated. I just accept that it's going to happen, which is sad.
Miracleman - Feb 22, 2007 11:21:36 am PST #2976 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
That was an interesting essay, Tom. I didn't agree with all points, but...interesting.
shrift - Feb 22, 2007 11:33:05 am PST #2977 of 10001
"You can't put a price on the joy of not giving a shit." -Zenkitty
People are usually shocked that they can raise me immediately via e-mail or telephone with the website/software I support.
Liese S. - Feb 22, 2007 11:39:23 am PST #2978 of 10001
"Faded like the lilac, he thought."
Seriously, we'd be all "One time...this lady called...and she just asked for what she needed."
All right. Ima do it from now on. But if they act shocked at my lack of social graces, I'm totally blaming all of you. And they'll be all, "Your invisible friends told you to say what, now?"
shrift - Feb 22, 2007 11:40:05 am PST #2979 of 10001
"You can't put a price on the joy of not giving a shit." -Zenkitty
I just ran out of internet. How vexing.
Connie Neil - Feb 22, 2007 11:40:55 am PST #2980 of 10001
brillig
And they'll be all, "Your invisible friends told you to say what, now?"
I'll take the fault
Daisy Jane - Feb 22, 2007 11:42:03 am PST #2981 of 10001
"This bar smells like kerosene and stripper tears."
There is only one way to survive angry customers emotionally: you have to realize that they’re not angry at you; they’re angry at your business, and you just happen to be a convenient representative of that business.
And sometimes? They're just assholes.
Miracleman - Feb 22, 2007 11:42:04 am PST #2982 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
I just ran out of internet. How vexing.
Turn your computer upside down over a sink and shake it. That should drain off some Internet and let you have some more.
Miracleman - Feb 22, 2007 11:44:08 am PST #2983 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
There is only one way to survive angry customers emotionally: you have to realize that they’re not angry at you; they’re angry at your business, and you just happen to be a convenient representative of that business.
And sometimes? They're just assholes.
That was actually one of the points I didn't much agree with. "Pretend you're a puppet and let it slide by..." Okay, Joel, let's see how well you do when the customer indulges in profanity and ad hominem attacks. "Sir, I understand you're upset, but please stop calling my puppet's mother a cocksucking leprous whore."