{{{{{JZ}}}}}
I was wondering if your lovely family or a portion of thereof would like to have brunch at Zazie this weekend? Hmmmm?
ION, I spent 3 out of 4 hours last night on hold with Dell in between talking to 7 different groups and being disconnected twice. The plus side is that they will refund the money I spent for the privilege of speaking to them and are sending new OS discs free of charge. I guess prefacing an opening with "Yes, hello, I am not angry at you specifically but I am incredibly angry with the service I've received up until now" gets their attention.