Oh, my. I'm to be managing a project whose goals include "restore user confidence in the XYZ infrastructure and their support team." I thought that "perform ABC with efficiency" was going to be hard to make 'SMART' (specific, measurable, attainable, realistic and tangible).
Yoinks.
"Joe whines only once a week." "George reduced to tears after 3 weeks, not two." " Users stop using the word
fuck
in their support calls."
I get to have a driving adventure tonight. I'm hoping it isn't where I think it is.
I don't suppose there are/could be surveys, ita? That's pretty much the only way for SMART, I'd think.
So, turns out I'm pretty good at eating an avocado a day after all.
I hate SMART. (And I think I hate our version even more, since it includes "Relevant". Bah.)
My secret anti-intellectualism is the only reason I've survived all these decades of hanging around universities.
I KNEW it! Your secret is out, missy.
Actually, if more goals were measurable and specific, I'd be a happy-assed camper. Because I need to prove I've achieved them, after all. Attainable doesn't hurt, and the other two are just to spell a cute word, AFAIC.
Now, if only I could bitch slap this "project management" software into letting me log time against both projects and sub-projects, I might be delirious with happiness.
Instead of just restless to get the weekend started.
screams
How does someone become a programmer writer and NOT know the difference between effect and affect? And why does my job description not include "Smite the stupid ones"? Why?
goes back to glaring at documentation to be edited
Take what Rick said, and substitute "SAP" whereever he used "Peoplesoft".
OMG, we switched over to SAP a year ago, and it's still a nightmare.