MM, you've probably seen this, but in case you haven't (I'm pretty sure someone linked to it from the board).
The Great Write Way, Chapter Two: Twice upon a time...
A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.
Yes, Toddson, I have. It's informing part of that section. I think.
I propose a new phrase to replace, "the customer is always right."
We'll bend over backwards for you. But we won't bend over frontwards.
Oh! Like Homicide: "There's nothing I won't do. But some things are gonna cost you extra."
Oh, MM, have I got stuff for you!
ETA: You could have little sidebars peppered throughout titled "Dumbassed conversations I've had."
And "shit I didn't say"!
Ooh! I like the sidebars.
DJ, send me stories. You don't have to wait to compile them or anything, just write 'em down and email 'em to me.
Ooh, I'm liking the "shit I didn't say" and the sidebars. We can all appreciate the revenge fantasy, after all.
"We're working very hard to improve customer service. That's our number one priority," Singleton said.
See, that's like killing to lower rates of accidental death.