We killed a homeless man on this bench. Me and Dru. Those were good times. You know, he begged for mercy, and you know, that only made her bite harder.

Spike ,'Sleeper'


The Great Write Way, Chapter Two: Twice upon a time...  

A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.


dcp - Jul 06, 2007 4:45:35 pm PDT #9013 of 10001
The more I learn, the more I realize how little I know.

You did that? I thought I did that -- I saw it on tscola's pix, and your pix, so I went back and added it, along with the geotag. I wonder which one "took?" Either way, it's all good.


Typo Boy - Jul 08, 2007 12:02:42 pm PDT #9014 of 10001
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.

New challenge for Monday:

Food & Emotions (i.e. Minestrone Love, Rage & Donuts -- that sort of thing). As an alternative related challenge-- any story for which the following pun is an appropriate title: "Meet and Potatoes"


Miracleman - Jul 08, 2007 7:12:22 pm PDT #9015 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020

x-posted from Press:

Hola Buffistas!

In an effort to battle Inner Dark Side Monkeys, plus inspiration from a very cool book I just read re: Internet fandom, I'm taking a poke at mine very own creative-type project in the field of, you know...writing and stuff.

No, it's not about the Internet.

It IS about Customer Service. Since I know there are fellow CS reps hereabouts on the board, I'm requesting stories. Anecdotes. Tales From the Trenches.

Any anecdote you feel is notable and worthy of (dimly) possible print someday...whether it be about good CS stories, bad CS stories, good or bad management while you were (or are) working CS...send 'em my way, if you please.

Note that this is primarily about the CS rep point of view. If your story is about good or bad service you've received...well, make that REALLY notable. This is primarily about the reps' POV.

Profile addy is good. Credit and thanks will be given. Eternal gratitude, names shouted from rooftops, etc. etc.

Thanks.


Connie Neil - Jul 08, 2007 8:32:48 pm PDT #9016 of 10001
brillig

Oh. Heh. Might this fall under the heading Sweet Revenge?


Typo Boy - Jul 08, 2007 8:36:18 pm PDT #9017 of 10001
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.

MM - would this include in-house service - net administrators or in-house tech support?


Miracleman - Jul 09, 2007 5:04:34 am PDT #9018 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020

MM - would this include in-house service - net administrators or in-house tech support?

Sure, why not? I can do a section on that.


Toddson - Jul 09, 2007 5:13:17 am PDT #9019 of 10001
Friends don't let friends read "Atlas Shrugged"

MM, would you be interested in stories about crazy people and the service they demand from co-workers?


Miracleman - Jul 09, 2007 5:32:21 am PDT #9020 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020

MM, would you be interested in stories about crazy people and the service they demand from co-workers?

Sure. Any story relating to customer service, primarily from an employee's POV is appreciated. Because it's not just the customers that make the job suck, though they are the prime Suck Factor.


Miracleman - Jul 09, 2007 5:43:22 am PDT #9021 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020

Speaking of the customer sucking...

If any of you CS wonks like me have any examples of being fucked over by the old "The customer is always right" adage, send 'em my way. I know they're out there. Management failing to support you, customers throwing that ol' workhorse up as holy writ, whatever.


Toddson - Jul 09, 2007 7:36:03 am PDT #9022 of 10001
Friends don't let friends read "Atlas Shrugged"

MM, you've probably seen this, but in case you haven't (I'm pretty sure someone linked to it from the board).