Honestly, I wouldn't have made the crack about the banner ad if it had occurred to me that folks would take it seriously.

I took it how you meant it, Burrell. I laughed a lot.

And I agree with Allyson that a strongly worded letter is cheap and easy.

OK - and while we write the strongly worded letter, can we at least add up what they cost us, and ask for them refund it to us? Cause that doesn't cost a lot of additional energy, and it will cost them the worry of wondering whether they are going to be sued?

I'm with ita and Allyson on this one. YOu had a couple of valid points, TB, but I'm very much of the opinion that sending evil vibes their way does take a lot of energy. Cautionary letter to the BBB and word of mouth if anyone should ask and moving on, now we're free, is spending the least amount of energy on HR, and more than I think they deserve.

Perhaps I'm not vindictive enough. I just don't feel the rewards of "being right" outweigh the peace of mind at being free of the unpleasantness.

I would suggest a letter to the AG of wherever HR has its business address. You're right, Fred Pete, that jurisdiction is difficult, but they do do business from a bricks & mortar location; they are a corporation that is located somewhere. However, I don't think the AG or the BBB would have a freaking clue what happened to us. The fact that it happened to several different people, and that they had to cancel their contracts because of the same mysterious claims, is more cognizable to those offices.

But legal action isn't worth it, no; taking them to small claims court is not worth anyone's time.

I'm backing down on the small claims thing. Obviously - disagreement is pretty universal on that, But what about a demand letter (with no threat of suit filing). Just lay out wha they did , and how much they cost us and asking for a refund. If they give us a smartass answer (and given that this is run by a dishonest 19 year old there is a good chance of that) we could forward it to appropriate people - AG BB or whatever.

There's an unclosed bold tag up in Press. Right here.

Whoops. So sorry!!

They're not going to refund us the money, though, Gar.

So I don't even want to go through the empty motions.

Cautionary letter to the BBB and word of mouth if anyone should ask and moving on, now we're free, is spending the least amount of energy on HR, and more than I think they deserve

This is where I am, too. I think any major campaign is a lot of energy that we don't need to expend.

Alright, fair enough. I'm just going to have to live with the fact that I'm more spiteful and revenge oriented than your average (or apparently any) buffista. I just tend to believe that sometimes revenge is the best revenge.