So when does the 24 hour period start? After the first formal complaint in Bureaucracy? What if someone complains on Thanksgiving and gets only two co-sponsers that day, but the next day (or the day after) another 10 people read the offending post(s) and subsequent discussion and chime in on Bureaucracy within an hour of each other? Do they not count because the first official complaint came in a day or two earlier? Or is it 10 complaints within a 24 hour period regardless of whether a complaint was made days earlier and failed. The latter could get confusing, but the former could lead to folks strategizing when to lodge a complaint to insure maximum exposure.
My understanding of it was (correct me if I'm wrong) is that one would need ten complaints within 24 hours of the original official compaint, otherwise, it's null and void, too bad, so sad. We have no control over someone masterminding their complaint during high-traffic times. If the support is in the community, it's in the community, IMO.
I don't recall seeing this issue addressed, but it may be more appropriate for another proposal:
If a warning is issued, and the bad behavior continues, how long will it be allowed to continue before the poster is suspended?
ETA: I have seen good behavior to blank slate addressed, but not this alternate situation.
The second warning-worthy behaviour triggers a suspension ... so I'm guessing it would be whenever ten more complaints roll in on the continuation.
Thanks ita. I wasn't sure if we were using the same criteria.
I have a couple of suggestions, bold in the following:
PROPOSAL: The following procedure will be in place for warning a poster about unacceptable behaviour.
1. A user-complainant will try to resolve the complaint on-thread. If unsuccessful,
2. A user-complainant (does not need to be same person) will post in-thread that it's time to meet in Bureaucracy.
3. A user-complainant posts in Bureaucracy outlining complaint and linky citations, and requests a Warning.
4. At least 10 other users in 24 hours second the need for a Warning.
If 10 other users do not complain within the 24 hour period, no complaint can be made again about that particular incident, unless it is being used to illustrate, with others, a pattern of demon-like behaviour.
5. Stompy sets forth a Warning over email and in Bureaucracy.
The language of the Warning will be as follows:
Dear Buffista,
It is the opinion of the Buffista community that your posting style is causing a problem which needs to be addressed. Specifically, several members have found the posts to be (rude, incomprehensible, vulgar, whatever the nature of problem) and you have not corrected the problem in the thread or in Bureacracy as has been requested of you.
If you wish to remain a contributing member of his community we ask that you carefully examine your posts and make every effort to explain your relevant points without being disrespectful to other members.
In accordance with our policies, this is your first official warning. If, in the future, you do not comply with community standards, you will be suspended from the board for a period of two months. If the suspension is violated or if upon returning after the period of suspension you do not comply with community standards, then you will be banned.
We sincerely hope you will be able to adapt your posting style to our community standards so that further action will not be required.
Stompy
I like your suggestions Deena, if only because they clear up some things.
Don't know how important this is, but I don't think anyone's pointed this out: As written, a Bad!Buffista needs 11 complainants, not 10, to receive a warning -- one to initiate the complaint and ten more to second.
Still against 24 hours, and I think that tying the letter's language to the proposal will weight it down -- it shouldn't be hard to clear up, and probably doesn't even need a vote.
cereal: Any limitations on how soon after an "offence" a complaint can be lodged?
Any limitations on how soon after an "offence" a complaint can be lodged?
I would say ... three days. That gives the problem a chance to be addressed in-thread, but doesn't allow things to drag on or butried bodies to be resurrected.
