Oh man. Y'all are on fire today.
Bonnie you really need to start a side business: troublesome customers so that other small businesses can have a heads up
Lorne: Snakes? Uh-huh. And they came out of your what? Okay. Okay, well, did they get up there themselves or is this part of a, you know, a thing? No, I'm not judging...Do we fight snakes? Angel: Only if they're giant. Or demons. Or giant demons. Are they giant demon snakes? Lorne: Well, unless this guy's 30 feet tall, I'm thinking they're of the garden variety.
'Lineage'
Spike's Bitches 48: I Say, We Go Out There, and Kick a Little Demon Ass.
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
le nubian - Sep 10, 2013 10:13:53 am PDT #4505 of 30002
"And to be clear, I am the hell. And the high water."
Toddson - Sep 10, 2013 10:14:51 am PDT #4506 of 30002
Friends don't let friends read "Atlas Shrugged"
Letters lovingly crafted to rip them a new one?
amych - Sep 10, 2013 10:26:43 am PDT #4507 of 30002
Now let us crush something soft and watch it fountain blood. That is a girlish thing to want to do, yes?
Really, I'm amazed that he's divorced while still in his twenties.
le nubian - Sep 10, 2013 10:36:02 am PDT #4508 of 30002
"And to be clear, I am the hell. And the high water."
After his behavior I am not sure I am amazed.
le nubian - Sep 10, 2013 10:37:18 am PDT #4509 of 30002
"And to be clear, I am the hell. And the high water."
He is probably one of those abhorrent "nice guys" too.
beekaytee - Sep 10, 2013 10:53:30 am PDT #4510 of 30002
Compassionately intolerant
I should clarify that the appointments were to 'meet' the walker before beginning service.
Not all new clients request this option, but when they do, since it takes roughly the same amount of time as an actual walk, we charge for it.
We make that abundantly clear and let this charmer know in multiple ways but, hey, he's grieved.
I should point out that the appts were scheduled for mid-April and he ignored is monthly invoices until he got the collections notice in August. All that stuff is auto-generated, so I didn't hear about it until he threatened to trash us on yelp and angie's list.
I'm not sure what precipitated the escalation to the AG's office, but I wish he WOULD comment on those two sites because I respond to every comment we get.
Steph L. - Sep 10, 2013 11:27:03 am PDT #4511 of 30002
this mess was yours / now your mess is mine
My doctor's office has a policy that a missed appointment (i.e., not cancelled 24 hours or more before the appointment time) will still incur a charge. Does your agency have a policy like that, that's clearly stated? Because if it does, I don't see how this fool could think he has any recourse.
le nubian - Sep 10, 2013 11:28:34 am PDT #4512 of 30002
"And to be clear, I am the hell. And the high water."
but doctor's offices also call to confirm.
my doctor's office doesn't necessarily charge, but 3 missed appts and they may discharge you as a patient.
meara - Sep 10, 2013 11:35:01 am PDT #4513 of 30002
They need to point out how TELEPATHIC dialogue is indicated. I love this.
That is awesome.
I emailed the girl when I got back to the hotel last night, and she was like "no, you sensed correctly I wasn't into it, I didn't realize inviting you in for coffee was a signal". Pardon as I think my head against the table. Also now I feel extra-awkward for having tried to kiss her as I left.
beekaytee - Sep 10, 2013 12:04:55 pm PDT #4514 of 30002
Compassionately intolerant
Does your agency have a policy like that, that's clearly stated?
Yep. In big 'ol black and white.
And, as if today wasn't enough of a customer service circus, the guy who's Golden Retriever attacked a neighbor's cat...and our walker did not report the incident (cowardly bastard, shoulda been fired but was not) to us...wants us to zero out his multi-hundred dollar invoice because his dog has a prey drive and we should have somehow seen the cat under the bush and kept his dog from lunging at it.
The incident came at the end of a 3 day boarding, wherein the dog got the care we promised. We have already paid the $500 vet bill for the cat.
I said no but NOW he has all sorts of information about the incident that was not reported to us in the two weeks we've been dealing with this...and he's lowered his demand to taking a day, plus transport costs, off the bill.
If the owner decides to acquiesce, I'm demanding the employee remit that cost. Jeebus. Can NO ONE take responsibility for their own rubbish?