I got 2 calls from directors last night (neither of them mine) asking me to man the phones today for a few hours to work through the backlog of customer calls following a problematic software rollout last weekend.

I don't have much visibility into how the rollout went--I just know that as of Wednesday EOB people couldn't get into our flagship application. On the rollouts I've worked on, there's a point at which you roll back if things suck. I'm not sure why a) that many errors slipped through b) there is/was no rollback.

I'm way more out of the loop since the transfer--I'm doing my best to drag my manager into buzz of what's happening, but I'm getting more and more buzzless, and since they moved me, I'll be even more buzzfree.

So most of IT will be call centre this morning. You don't say no the first time the first director name checks the CIO, but that doesn't make it enjoyable.

I love this New Yorker cover: [link]

That's fantastic. Although in my head Bert's head would be on Ernie's shoulder.

I don't think they are a couple!

There are places I won't go in my imagination when it comes to characters from childhood, but I'll say this: I think they'll always live together.

I love this New Yorker cover:

Wow. That actually made me tear up just a little.

The alleycat that I've been trying to get used to me for weeks now finally decided I'm a friend after being bribed with some chicken from my lunch this morning. Though he was later disgruntled that the tomato I set down to pet him didn't smell edible.

June Thomas, my new (old) favorite, on Bert and Ernie: [link]

That's fantastic. Although in my head Bert's head would be on Ernie's shoulder.

But how would it FIT?

So, I could possibly program my DVR from here directly, but instead I'm going to ask you people to remind me to watch the PBS show about the revival of Annie tonight: [link]