I don't exactly know how to document phone calls. But i have the receipt from when I overnighted my payment.
The key is getting names. So that you can say "On 3/24, I spoke with Freida in the Claims department, who said (a) that she does not have a supervisor I could speak to and (b) they had not received my money. On 3/25 I spoke with Janet in the COBRA department who said they HAD received my money on 3/14 and that she would reinstitute my benefits. On 3/26 I spoke with Missy who said that they had not received any money" Etc etc.
Supposedly I'm goign to have insurance and it's going to be retroactive
I *so* feel you. Allegedly our May coverage is reinstated as of today, and so I called CVS Caremark (aka, The Company Holding My IUD Hostage), but they have to verify it themselves and said they'll call me back when they have done so.
Of course I haven't heard back from them, so they're getting a call at 9:00 tomorrow morning.
It is unfuckingbelievable how difficult it is to fix things that go wrong with health insurance.
My brother is an *insurance agent* and still gets caught up in it. Even though you'd think he'd know all the "Say The Secret Word" bullshit that would help.
I haven't handled a lot of these call very calmly or rationally. This whole thing hits me from a real place of fear and panic. Fears of backsliding and not having access to medication and losing the progress I've made. Rationally that's not going to happen. there are options and I'm smart enough and have the help and resources to figure out those options.
So when I get on the phone I start swirling into a panic. However, today I managed to stay fairly calm and not rant and rave and get pissy too much.
I have enough meds to last me through June. Because my prescription is for tablets to be split I have enough refills to last me for a year. I just have to keep reminding myself of that.
Ok, but you can use this thread to reconstruct some of it. Let`s start going back and getting an idea of what was said on what dates.
Hey, Liese (or anyone else) - any interest in a bunch of back issues of Orion magazine? I also have about 20 back issues of Bust, and probably the same of Bitch.
Totes! I would happily pay postage for the Orions.
Sweet. Shoot me your address at my profile addy. Should be able to send them media mail, so it shouldn't be much. Damn, I have five packages to send out. I should do some of that tomorrow.
smonster, I would pay postage for Bust and Bitch, as they are On The List of mags I want to eventually pitch to.
I think you know my profile addy...
