Btw, Jesse, I happened on MTV Jams the other night and was thinking of you while I watched Li'l Wayne pop up as guest dude in about ninety thousand videos.

I know I'm old because I only know Lil Wayne by reputation.

and the bitchiness I felt was replaced by sympathy and a big smile for them when it came time to take my order.

On behalf of all retail employees everywhere, I thank you!!

I had a real PITA customer last Saturday who just couldn't get over the fact that the journal tape ran out midway through printing out her receipt. I had to get the manager up to cancel the purchase so I could re-ring it for a new receipt, and then she threw a hissy because our software doesn't allow for her to get a copy of the paperwork saying that the old transaction had been cancelled. The manager ended up running into the backroom to copy our paperwork for her, and she just stood there fuming while we waited for him to return. Talk about uncomfortable silences! I tried a bit of chit-chat to lighten the mood and she was having none of it.

On top of it all, she blamed me for the journal running out in the first place, which I would have caught if the end of the paper had its usual green markings on it, which it didn't. She claimed that she could tell it was running out and that I should have as well, but I don't see how she would have known.

Oh, well, it's those customers that give us the horror stories we tell our families on Christmas Day.

tommy: Fun fish hats to knit!

tommy: Fun fish hats to knit!

Heh. Those are awesome!

Cephalopod Über Kopf

What a great album title.

I know I'm old because I only know Lil Wayne by reputation.

Did you read this amazing article by David Ramsay about Li'l Wayne and New Orleans?

The songs I saw (that you'd like) were "Turning Me On" by Keri Hilson (with him guesting) and "Mrs. Officer" by Li'l Wayne himself.

Man, I had to change a toner cartridge this morning and because I have the world's most ridiculous set up for a printer I have to move everything over so I can work the ginormous (HP Laserjet 4500) out from under the shelf of my workstation so I can pop the top to take out the cartridge. Well, when I moved it all over, I forgot how tight that cable that connects the computer to the printer is (it's run underneath the desk then up and across the back of the printer to it's slot) and I broke the damn connector. Now I have no useful printer.

So annoying.

I can't remember what the topic was, but I recently had a customer service experience where something was screwed up, obviously through no fault of the worker in front of me, and I was clear that I understood that, and the worker was pathetically grateful. I really wonder what is wrong with people sometimes.

Yeah, Gud, unless they're UAW workers.

Nobody is going to want to be guy who actually may cause huge potential job losses. The auto bailout is going to pass. I think there are a few with genuine opposition, but I think others are opposed for political posturing and to take a whack at Unions but know they can't risk losing that many jobs.

The most awesome steampunk mouse evah! Macabre mouse mod. With real mouse bones!

Did we all know that there's going to be a new Muppets Christmas special next Wednesday? Yay!!