Nora, I'm sorry that people are freaking out on you. It isn't you; it's the emotional nature of the event. Still, it isn't right that people are giving you a hard time about it. You haven't done anything to deserve anybody giving you grief.
Bunch of wanna blessed-bes. Nowadays every girl with a henna tattoo and a spice rack thinks she's a sister to the dark ones.
Willow ,'Bring On The Night'
Spike's Bitches 43: Who am I kidding? I love to brag.
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
Laura - Jan 01, 2009 1:44:17 pm PST #6520 of 10000
Our wings are not tired.
beth b - Jan 01, 2009 3:26:53 pm PST #6521 of 10000
oh joy! Oh Rapture ! I have a brain!
{{Nora}}
WindSparrow - Jan 01, 2009 3:36:17 pm PST #6522 of 10000
Love is stronger than death and harder than sorrow. Those who practice it are fierce like the light of stars traveling eons to pierce the night.
{{{{Nora}}}}
{{{Shir&family}}}
Teppy, you are smokin'!
Steph L. - Jan 01, 2009 3:48:28 pm PST #6523 of 10000
I look more rad than Lutheranism
Teppy, you are smokin'!
Thank you! I'm rather disinclined to walk around kink parties in a state of undress -- not really out of body shame, just general modesty -- so outfits like that tend to be my compromise.
sj - Jan 01, 2009 4:31:23 pm PST #6524 of 10000
"There are few hours in life more agreeable than the hour dedicated to the ceremony known as afternoon tea."
(((Nora)))
Teppy, I have not seen the pic yet, but I have no doubt you are smoking hot in it.
The last of the guests just left and we did the quickest cleanup ever. I don't know if it was JZ's powerful -ma or the powerful margaritas, but the pains subsided enough for me to have a very good day with my friends. People came and went in shifts which was sort of nice in that I felt I spent time with everyone.
vw, it was so great to see you!
Hil R. - Jan 01, 2009 4:41:56 pm PST #6525 of 10000
Sometimes I think I might just move up to Vermont, open a bookstore or a vegan restaurant. Adam Schlesinger, z''l
Nice pic, Steph.
I'm bored. I'm distracting myself with trippy Israeli music. [link] (Even with the English subtitles, I think I'm getting maybe a quarter of the cultural references in that song. But it's bouncy.)
Laga - Jan 01, 2009 5:00:21 pm PST #6526 of 10000
You should know I'm a big deal in the Resistance.
I had a question. Yesterday I had a guest blaming a cashier for something that was the guest's fault. I resolved it quickly and the guest walked away happy, thinking she was in the right. That's business, you know? She was just being dippy and wanted to blame it on someone else. The cashier is peeved at me for not setting the guest straight. I let people believe they're right all the time, I'm not sure I understand what the big deal is. I asked the cashier if he could see the benefit of letting the guest walk away happy and he said that he did, but he still didn't think it was right.
Is there a better way of explaining why letting stuff slide is good guest service? Or is there some way I could have clued the customer in on her mistake without pissing her off?
dcp - Jan 01, 2009 5:06:49 pm PST #6527 of 10000
The more I learn, the more I realize how little I know.
Some variant of "do not feed the negative energy creature"?
beth b - Jan 01, 2009 5:11:54 pm PST #6528 of 10000
oh joy! Oh Rapture ! I have a brain!
Part of customer service is making the customer/guest feel good. As long as no one looses-- the customer needs to feel like you place is a good place. There are lots of things that a customer doesn't need to know -- Without knowing what things went wrong, not sure you can explain.
Ginger - Jan 01, 2009 5:13:01 pm PST #6529 of 10000
"It didn't taste good. It tasted soooo horrible. It tasted like....a vodka martini." - Matilda
I think "The customer is always right" pretty much covers it.