I think "The customer is always right" pretty much covers it.
Lydia: But you are a vampire. Spike: If I'm not, I'm gonna be pissed about drinking all that blood.
'Potential'
Spike's Bitches 43: Who am I kidding? I love to brag.
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
Ginger - Jan 01, 2009 5:13:01 pm PST #6529 of 10000
"It didn't taste good. It tasted soooo horrible. It tasted like....a vodka martini." - Matilda
Laga - Jan 01, 2009 5:14:06 pm PST #6530 of 10000
You should know I'm a big deal in the Resistance.
good advice dcp & beth.
edit: Ginger too!
Nora Deirdre - Jan 01, 2009 5:23:32 pm PST #6531 of 10000
I’m responsible for my own happiness? I can’t even be responsible for my own breakfast! (Bojack Horseman)
People do tend to flip out around funerals and services, Nora.
text I just sent tom: "OMG, everyone is crazy except for me!!!"
It will all unfold. I just hate everyone yelling at me. I just have to deal with it though.
DCJensen - Jan 01, 2009 5:23:59 pm PST #6532 of 10000
All is well that ends in pizza.
I believe in "the customer is always right" up to a point, at some point you have to let the customer know that there is a line and he's stepped over it.
At some point "we stand behind our employees and thank you to take your business elsewhere" is a good one, too.
The trick, as these things usually are, is finding and dancing along that line.
Unfortunately too many times I have been involved with situations where the line has been, in my opinion, in the wrong place.
Laga - Jan 01, 2009 5:25:50 pm PST #6533 of 10000
You should know I'm a big deal in the Resistance.
"OMG, everyone is crazy except for me!!!"
and knowing is half the battle!
Laura - Jan 01, 2009 5:27:04 pm PST #6534 of 10000
Our wings are not tired.
You should pile up lots of karma points for being the not crazy one, Nora. Perhaps if you weren't the one dealing with it you would be on the other side with the crazies. Strength and peace ~ma coming at ya.
Laga - Jan 01, 2009 5:29:20 pm PST #6535 of 10000
You should know I'm a big deal in the Resistance.
Yeah, Daniel. That line is a tricky fucker. I know I've had it in the wrong place more than once. There have been instances where the customer was wrong too. Like the time this couple got caught theatre hopping and they asked the usher who caught them to write a letter of apology.
Laga - Jan 01, 2009 5:29:55 pm PST #6536 of 10000
You should know I'm a big deal in the Resistance.
hey the rose parade is still on! horsies!
Laura - Jan 01, 2009 5:30:53 pm PST #6537 of 10000
Our wings are not tired.
It is a balance, Daniel. The customer is always right, but no human gets to abuse me or my employees.
beth b - Jan 01, 2009 5:39:38 pm PST #6538 of 10000
oh joy! Oh Rapture ! I have a brain!
and I would add...No customer is right at the expense of my other customers