Mal ,'Objects In Space'
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
We have these friends who are punk rockers [link] They are having a baby boy in February and are looking for punky/cute babywear. We purchased the following items (all from Old Navy Halloween collection) for them:
Shirts/onesies
Pants
PJs
That was the most fun I've had spending money in a long time!
OMFG. My doctor's office screwed up a refill for the meds I take for my IBS (given that it's for my over-active GI tract, once can understand how I NEED IT REFILLED, yes), and gave ME shit about it.
They have a policy that they don't do same-day refills, which is fine. I called yesterday for a refill, knowing that I'd be out of drugs after this morning (and now I am).
Because I switched to longer work hours, I need to get the drugs at a CVS by my *work,* not my house, and when I called for the refill, I gave them the name and address of the CVS I needed.
I call CVS today to find out if the Rx had been filled, and (1) it was sent to a different CVS, and (2) it was the wrong drug.
I call Dr.'s office, and the receptionist got all shirty with me, telling me that the refill I requested was a drug I had never been prescribed, so they can't just give me whatever drug I request.
I read her the label of my Rx, including the name of the prescribing doctor, and then the receptionist tells me that she doesn't see the drug listed in my records. I asked her if she wanted me to drive to the office and show her the bottle. She said no, type type type, then rattles off the names of a blood-pressure med I took FIVE YEARS AGO. I said that NO, the drug I need refilled is [drug name].
Type, type, type. Then she says, "Oh, I see it." And doesn't say anything else. I said, well, I need the medication today, and since I followed your office policy of calling it in yesterday, I'm assuming the correct refill will be sent to the pharmacy TODAY?
"Well, I can't tell you that."
I was literally speechless for about 10 seconds. Then I said, "Excuse me, but *I* complied with your office policy; I called the refill in yesterday and knew it wouldn't be ready until today. It's not MY fault that the wrong drug got sent to the wrong pharmacy. I still need the drug today, as I planned for YESTERDAY. So I need to know if it will be sent to the pharmacy for a pickup TODAY."
Receptionist says, "Look, all I can do is give it to the doctor; I can't tell you if he'll agree to fill what you asked for."
Everyone I know who goes to this doctor has problems with his office staff. And, you know, I understand that they probably get a LOT of calls from demanding patients. I get that. Customer service (and that's what this is) is not an easy job.
But I wasn't demanding that they waive their rules for me; I *followed* their rules. THEY'RE the ones who screwed up the prescription, and so they need to make it right, and make it right within the timeframe that *I* adhered to.
They close at 4:30, IIRC, and I'm going to wait until 3:30 to call CVS to see if the new prescription was sent there. If it wasn't, I'm going to the doctor's office to talk to them in person, and I fully plan to describe, loudly and in great detail, WHY I need the drugs NOW for my goddamn irritable bowel syndrome.
{{{Sean}}} I started a commiserating/"Please stay home; you can't take care of anyone else if you're a wreck yourself" post last night and got interrupted by Matilda wanting cuddles. By the time I checked back in again this morning, everyone else had already been incredibly kind and wise.
But I was thinking of you, all night.
Windsparrow, if you get things in motion WRT your special list and GG's lovely student's awful and undeserving mother, just say the word and I'm right there with you.
Polter-Cow! I know Matilda was busy giving you and your LJ friend her patented thousand-yard stare when we ran into each other Friday evening, but please know that once you were a block and a half away she leaned back over my shoulder and started waving and saying wistfully, "Bye-bye! Bye-bye Seel!"
that's insane, Teppy. Can you change docs?
Everyone I know who goes to this doctor has problems with his office staff. And, you know, I understand that they probably get a LOT of calls from demanding patients. I get that. Customer service (and that's what this is) is not an easy job.
I've never dealt with ANY doctor's office where I liked the front desk staff. Something about that job just makes people unhelpful and cranky.
I love the staff at my dentist, but my GP's office is surly.
Steph, that is total bullshit.
please know that once you were a block and a half away she leaned back over my shoulder and started waving and saying wistfully, "Bye-bye! Bye-bye Seel!"
Heeeeeeeeeeee. Aw. Thanks for letting me know.
Teppy, what the fuck.
I've never dealt with ANY doctor's office where I liked the front desk staff. Something about that job just makes people unhelpful and cranky.
Dude! I had typed almost the exact thing! I feel kind of bad saying that since my mom does this type of work and I know she's great at it. Too bad they can't clone her and put her in every doctor's office.
Teppy, that sucks. The staff at my doctor's office is equally annoying. I have found the only way I can get what I need is to call and leave a message to please have my doctor call me at his convenience without giving them any information about what I need.