Yes, I just got off hold, and she told me that the program is only for people who have booked their tickets online. I can't sign up for the alerts because it was purchase through group travel. ARGH.
Lorne: Once the word spreads you beat up an innocent old man, well, the truly terrible will think twice before going toe-to-toe with our Avenging Angel. Spike: Yes. The geriatric community will be soiling their nappies when they hear you're on the case. Bravo.
'The Cautionary Tale of Numero Cinco'
Spike's Bitches 41: Thrown together to stand against the forces of darkness
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
Vortex - Jul 18, 2008 11:58:21 am PDT #7635 of 10001
"Cry havoc and let slip the boobs of war!" -- Miracleman
Vortex - Jul 18, 2008 12:17:45 pm PDT #7636 of 10001
"Cry havoc and let slip the boobs of war!" -- Miracleman
Because I'm a glutton for punishment, I called the main phone line instead of the group phone line (plus, the group woman seemed like an idiot, so I thought I'd check) The new person understood the problem right away, but told me that I would have to call the travel agent who booked the tickets, and ask them to request a trip alert, and give my contact information.
WTFF? Is it just me? Does this have to be a 12 step process? Why couldn't they just put in a freaking trip alert? I mean, it was bad enough that I had to "join the Alert program", but this is even stupider.
beth b - Jul 18, 2008 12:20:18 pm PDT #7637 of 10001
oh joy! Oh Rapture ! I have a brain!
There must be some sooper- secret info that gets sent out in the trip alert
Kathy A - Jul 18, 2008 12:21:06 pm PDT #7638 of 10001
We're very stretchy. - Connie Neil
That is stupid. And bad customer service on their part. Feh on them.
We've had a glut of cell phones left at the bookstore in the past week--last Saturday, they put two back in the office, and more since then.
Vortex - Jul 18, 2008 12:24:19 pm PDT #7639 of 10001
"Cry havoc and let slip the boobs of war!" -- Miracleman
That is stupid. And bad customer service on their part. Feh on them.
Oh yes. I told them that i didn't buy the tickets, but they could be sure that I would never spend my money on them again. Luckily, it's Alaskan Air, so I can totally make good on that threat.
Toddson - Jul 18, 2008 12:37:45 pm PDT #7640 of 10001
Friends don't let friends read "Atlas Shrugged"
dunno, Vortex - the way things are going, they might be the last airline functioning.
brenda m - Jul 18, 2008 12:39:09 pm PDT #7641 of 10001
If you're going through hell/keep on going/don't slow down/keep your fear from showing/you might be gone/'fore the devil even knows you're there
Well, that'll make F2F planning simpler at any rate.
sj - Jul 18, 2008 12:39:20 pm PDT #7642 of 10001
"There are few hours in life more agreeable than the hour dedicated to the ceremony known as afternoon tea."
These are the new skull shoes I'm wearing tonight. You have to look closely to see the skull print. I bought them for $7 on the clearance rack at Marshalls.
Scrappy - Jul 18, 2008 12:47:24 pm PDT #7643 of 10001
Life moves pretty fast. You don't stop and look around once in a while, you could miss it.
Ooh, sugar. And you can't beat the price!
Pix - Jul 18, 2008 12:55:53 pm PDT #7644 of 10001
We're all getting played with, babe. -Weird Barbie
That's too bad that Alaska is giving you such a hard time, Vortex! Drew and I use them all the time and have always gotten good service, so I'm bummed to hear that isn't the case this time. Good luck sorting it all out.