Because I'm a glutton for punishment, I called the main phone line instead of the group phone line (plus, the group woman seemed like an idiot, so I thought I'd check) The new person understood the problem right away, but told me that I would have to call the travel agent who booked the tickets, and ask them to request a trip alert, and give my contact information.

WTFF? Is it just me? Does this have to be a 12 step process? Why couldn't they just put in a freaking trip alert? I mean, it was bad enough that I had to "join the Alert program", but this is even stupider.

There must be some sooper- secret info that gets sent out in the trip alert

That is stupid. And bad customer service on their part. Feh on them.

We've had a glut of cell phones left at the bookstore in the past week--last Saturday, they put two back in the office, and more since then.

That is stupid. And bad customer service on their part. Feh on them.

Oh yes. I told them that i didn't buy the tickets, but they could be sure that I would never spend my money on them again. Luckily, it's Alaskan Air, so I can totally make good on that threat.

dunno, Vortex - the way things are going, they might be the last airline functioning.

Well, that'll make F2F planning simpler at any rate.

These are the new skull shoes I'm wearing tonight. You have to look closely to see the skull print. I bought them for $7 on the clearance rack at Marshalls.

Ooh, sugar. And you can't beat the price!

That's too bad that Alaska is giving you such a hard time, Vortex! Drew and I use them all the time and have always gotten good service, so I'm bummed to hear that isn't the case this time. Good luck sorting it all out.

I'm "working from home" and watching Bringing Home Baby on TLC. It's a gay couple who had twin girls via a surrogate. Is very cute.