We can afford more than $20/month, and it sounds like we'll need it. For the record, we have over $700 in the bank right now.

Here's our bandwidth usage:

DateDomainMegabytesGigabytes Oct 2003buffistas.org 12651.63095912.355108 filk.buffistas.org 9.0448350.008833 spikesbitch.buffistas.org 0.0000000.000000 Oct 2003Total12651.63095912.355108 Sep 2003buffistas.org 16596.14133416.207169 filk.buffistas.org 12.8535500.012552 spikesbitch.buffistas.org 0.0000000.000000 Sep 2003Total16596.14133416.207169 Aug 2003buffistas.org 13409.80626013.095514 filk.buffistas.org 5.5248540.005395 spikesbitch.buffistas.org 0.1174260.000115 Aug 2003Total13409.80626013.095514

Right now, you have 1000 MB Storage; 40 GB Bandwidth; 50 MySQL connections. You're allowed to have up to 25 domains, unlimited subdomains, FTP accounts, MySQL databases, mailing lists, autoresponders, e-mail aliases and forwarders.

So far, I think you've been using less than half that bandwidth every month. You're using about 200 MB of storage.

We're using 2 subdomains (though we'll need three, because we'll need to run a test site), 1 MySQL database (though we'll need two, see above), 7 e-mail accounts, 12 e-mail forwarders, 10 mailing lists and 4 FTP accounts.

ita, does the test board run off this database or its own?

Did need to say thanks to ita, Kristen, Tom, Rob, and everyone else who's working to save the collective ass of our merry band yet again.

A huge yes, to the above.

Kristen, I hope you know that (on my part, and I suspect the part of a lot of other people who have been but...but-ing this), it's because you and they didn't suspend us, worked with us, and didn't terminate our account, that I'm (we're) but...butting in the first place. It's like an unwanted break-up. The experience has been so different from Host Rockit's talk to the hand attitude.

I can also fully understand why, if everyone else is humming along, IH wouldn't want to tweak on our behalf, and that home-grown code is always going to be suspect.

Thank you for explaining, and for all the head-thunking you've done since we moved.

ita, does the test board run off this database or its own?

Different database, Kristen.

I see people saying, "What have they done for us?"

I'm also sorry if I came across as ungrateful. I was seeking understanding, because it doesn't make sense to me, but that's just my ignorance. My issue, I guess.

But if our overloading their server is due to a bug or configuration error at their end, then I don't think it's unreasonable to ask them to fix it.

This was the only point I was trying to make, and I'm terribly sorry if that was offensive in any way.

Okay. So. Plan B. Have to work on it, yes?

Just wanted to chime in and repeat what Cindy said. We appreciate HUGELY what Kristen and Fangeek and IH have done, especially after the horrors of the HostageRocket situation.

We're grumpy because we think the problem isn't with our code, but I do understand why the ISP wouldn't have much interest in tweaking the code on a shared server to solve only our problems, given how much we pay for it.

Frankly, there's always another customer for a service that nets them $20/month.