I would just repeat, "I'm sorry Customer, I'm afraid I can't do that."
Oooh. I'm so doing this from now on. It will soothe my nerves.
You're not gonna jokey-rhyme your way out of this one.
Willow ,'Sleeper'
Natter Five-O: Book 'Em, Danno.
Off-topic discussion. Wanna talk about corsets, duct tape, or physics? This is the place. Detailed discussion of any current-season TV must be whitefonted.
Daisy Jane - Feb 22, 2007 12:09:59 pm PST #3001 of 10001
"This bar smells like kerosene and stripper tears."
shrift - Feb 22, 2007 12:14:00 pm PST #3002 of 10001
"You can't put a price on the joy of not giving a shit." -Zenkitty
I like to say it with a politely monotone voice and a crazed, murderous glint in my eye.
Daisy Jane - Feb 22, 2007 12:14:42 pm PST #3003 of 10001
"This bar smells like kerosene and stripper tears."
The other thing I think Joel on Software may have over simplified is the rude waiter/old lady/owner sitch. If the lady has been coming there forever, she may have the waiter/waitress she likes and likes how they handle her. Now other waiter probably has his own way that his regulars like. Now because Mike didn't treat her like Julie always does, Mike was rude.
And I don't think saying, "Huh. We've never had a complaint about him." is out of line. If the guy actually blew up, that's another thing, but let that lady think that the waiter is the one with the problem and you've done no one, except maybe Julie, any favors.
Daisy Jane - Feb 22, 2007 12:15:31 pm PST #3004 of 10001
"This bar smells like kerosene and stripper tears."
I like to say it with a politely monotone voice and a crazed, murderous glint in my eye
Will practice this tonight in the mirror.
Miracleman - Feb 22, 2007 12:16:31 pm PST #3005 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
When dealing with things the customer wants but that I cannot provide (such as illegal things or things that are physically impossible) I like to say it once and then respond with silence the rest of the time. Drives them nuts.
"I want you to kill a man and send me his head."
"I can't do that, sir, it's illegal."
"But I want it!"
...
...
...
...
"Hello?"
"Yes, sir, can I help you with anything else?"
tommyrot - Feb 22, 2007 12:16:55 pm PST #3006 of 10001
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.
I felt so sorry for the fast food guy in Fast Times at Ridgemont High who got fired when the asshole customer complained....
Daisy Jane - Feb 22, 2007 12:25:06 pm PST #3007 of 10001
"This bar smells like kerosene and stripper tears."
Heh. They just had a story on NPR where they basically said the problem with hybrid cars is that they need more cowbell.
Connie Neil - Feb 22, 2007 12:27:19 pm PST #3008 of 10001
brillig
Anna Nicole's body goes to the lawyer, not to her mom. Now bury the poor woman and let's move on.
tommyrot - Feb 22, 2007 12:28:06 pm PST #3009 of 10001
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.
Heh. They just had a story on NPR where they basically said the problem with hybrid cars is that they need more cowbell.
They have a fever. And the only cure....
But seriously, in a few years you'll be able to buy a hybrid car that you can recharge the battery at home. So if you use it for a short trip or commute, the engine need never start, and your cost of "fuel" per mile would be about 1/4 as much as if you were running on gas.
Kathy A - Feb 22, 2007 12:28:30 pm PST #3010 of 10001
We're very stretchy. - Connie Neil
And get that stupid-ass showboating judge off of my tv news!!