Okay, Today's Pet Peeve of Customer Service: I Don't Need to Know That. OR: "Shut up! Shut up! Oh, why don't you shut up?"
Me: "Hello, (company), this is Joe, how can I help you?"
Stupidhead Customer: "I need to check a PO."
Me:"Okay, what's the PO number?"
SC: "(blah)"
Me: "Okay...(typity typity typity)..."
SC: "Because I want to make sure you have it."
Me: "Uh-huh...(typity typity typity)
SC: "Because I faxed it in yesterday."
Me: "Yeah. We did receive that order and it is scheduled..."
SC: "It's a big job, see, and we really need those..."
Me: "Well, it's scheduled to ship..."
SC: "This lady's designing her house around this, see..."
Me: (grinding teeth) "Okay, well, it'll ship..."
SC: "So we need it pretty quick."
Me: "IT WILL SHIP BY FEBRUARY 20TH!"
SC: "Okay. Good. Because..."
(phones ringing that I should answer)
SC: "...and then they didn't like the first samples, but we called you and so and so assured us that the color..."
Me: (jawbone about to snap from pressure of muscles keeping screaming fit internalized) "Yeah, uh-huh..."
(so many phone lines ringing)
SC: "...and she's really this nice lady, but, you know customers..."
Me: (Oh, do I.) "Is there anything else I can help you with, ma'am?"
SC: "No. Oh, yes! I have seven more P.O.s to check..."
Me: (has a stroke)