A friend in Brooklyn had her MAC stolen (in a burglary). Fortunately she had good backup. But she'd still like the computer back. I remember reading about people who found stolen computers by turning on the camera remotely and getting a picture of the thief. That requires some special app already on it I presume? You can't do that with standard Mac apps? Cause if she could that would be really helpful.

One reason it is frustrating is that she is 90% certain she knows who took it, because he was the only stranger in the building when it happened. But the cops just scoffed at the idea that he could be involved. "A white guy committed a burglary in Brooklyn?" were pretty much their words.

If she has Snow Leopard, there is a “Find My Mac” feature on iCloud; (I think it prompts you to enable it the first time you log into Snow Leopard). Otherwise, you need special software installed beforehand on the Mac; or have the “Back To My Mac” feature in iCloud enabled beforehand, which is tricky to set up.

So I went to check my voicemail and it appears that Sprint decided to shut off my cell phone service at some point in the last twelve hours. By the time I realized this, customer service was closed for the night. My rage is strong. I paid my bill, which was due today, two weeks ago. The same way I have always pay my bill early for the last seven freaking years.

Which brings me to...iPhone users, which non-Sprint carriers are you on and are you happy with them?

Well, I have AT&T. I've never had issues with them. I've heard lots of complaints but never had a problem.

Eta: and what a stupid annoying mistake! I would be so annoyed.

I am beyond annoyed. And the fact that no one is available at Sprint to receive my rage right now is only making my rage worse.

I'm leaning towards AT&T because I have them for my iPad already and it would probably make life easier.

i've also not had a problem with AT&T and i've been with them more than five years, at this point.

I feel sorry for the poor Sprint lady who just took my call.

Basically, I had a big bill last month. I PAID THE BILL. They tried to call me yesterday to say, I dunno, hey you had a big bill. But I was in the car with Allyson, the caller ID did not identify that it was Sprint and I didn't take the call. We were busy with stuff and I didn't return the call.

So they shut down my account.

As I explained to poor Sprint lady, I travel to Canada 4 times a year and usually have crazy bills those months due to data roaming. Cost of doing business. But since I PAID THE BILL I didn't understand why they SHUT DOWN MY ACCOUNT. She didn't either. As best as she could figure, they shut it down because I didn't call them back or something.

Apparently, Sprint has become a 13 year old boy who gets vindictive when a girl doesn't return his call within 12 hours. Fuckers.

ETA: Also, why the hell doesn't Sprint have a caller ID that says, I dunno, SPRINT?

I left Sprint over similar customer service issues many years ago and never looked back. I've had good experiences with both AT&T and Verizon.

Count me as another AT&T customer who hasn't had a big issue with them. I have had to call customer service a few times but issues were resolved politely and promptly.

Kristen,

I think you should go with whichever has better service. My ipad is Verizon and my cell phone is ATT right now (I am thinking of switching to Verizon because I cannot get a good ATT signal where I moved to). The benefit of having both was that wherever I was, I could get a message out because ATT or Verizon should work somewhere.

ATT's connectivity issues have been a problem and a half. Then too, I'm tired of their net nannying: you can't do facetime calls using their 3g/fledglng LTE network. And Verizon has true LTE.

So, I think we are going to move to Verizon.

Verizon is not the greatest in terms of customer service, but neither is ATT. I'll be giving up my unlimited data, but at least I can send and receive text messages and phone calls.