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Does it (or another computer) work if you connect via an ethernet cable?
Can you ping sites? (Open a DOS window and type 'ping yahoo.com' without the quotes and hit return. If that doesn't work, try 'ping 69.147.114.224', which is an IP address for Yahoo.)
Um, how do you open a DOS window?
One way: Click 'Start', then 'Run' and type 'cmd' and hit enter. (I have not used Windows 7, so I'm not 100% sure this works.)
Also, can other computers connect via your WiFi? (It may be misconfigured.)
Yeah, I'm on the old laptop via the wifi.
Lemme try the DOS thing.
Also, when you have a DOS window, type 'ipconfig' without quotes, hit Enter and see what happens.
Anyway, the steps I've posted should narrow the problem down. Hopefully, someone with actual Windows 7 experience can then help out....
tommy, it said "ping request could not find host" when I tried to find yahoo. But now I know how to open a DOS window! Um.
OK, does ping with the number work?
I'll try that. But I also did that "ipconfig" thing and it showed ... a lot of stuff I don't understand and two places that said "media disconnected".
Huh. Was the "media disconnected" related to Ethernet? If so, that's OK.