So, my Mac friends, I'm watching a friends' kids this week, and they are a Mac house. Their router goes through a Mac Airport, and about an hour ago the Internet stopped working. The Airport appears to not be on, though it is plugged in. There are no lights or anything. I've tried unplugging, plugging back in, but nothing. Any other ideas?
Yeah... That went well.
Mal ,'Trash'
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vw bug - Jan 20, 2010 4:27:05 pm PST #12441 of 25501
Mostly lurking...
tommyrot - Jan 20, 2010 4:33:20 pm PST #12442 of 25501
Sir, it's not an offence to let your cat eat your bacon. Okay? And we don't arrest cats, I'm very sorry.
Any other ideas?
Verify the outlet is working by plugging something else into it?
vw bug - Jan 20, 2010 4:34:47 pm PST #12443 of 25501
Mostly lurking...
I've tried it in several different outlets, so I don't think that's the problem.
Jessica - Jan 20, 2010 4:35:14 pm PST #12444 of 25501
And then Ortus came and said "It's Ortin' time" and they all Orted off into the sunset
I don't have an Airport, but there may be a reset button somewhere on it. On the Airport Express, it's a teeny pinhole just about big enough for a ballpoint pen or a big paper clip.
vw bug - Jan 20, 2010 4:49:30 pm PST #12445 of 25501
Mostly lurking...
Tried what seems like the reset button. Nothing. I think I'm going to have to call Apple in the morning.
Gris - Jan 20, 2010 4:51:01 pm PST #12446 of 25501
Hey. New board.
If there's no light at all - no orange, green, blinky whatever - then it doesn't seem good. I've never seen that happen in two generations of Airport Extreme and two of Airport Express. That light is ALWAYS on.
So either the LED blew out - unlikely, as you'd not have lost internet in that case, just the light - or there's some sort of short between the plug and the Airport works. Could be bad.
Kristen - Jan 20, 2010 4:51:39 pm PST #12447 of 25501
I think it's the router. I used to have the same issue when I had Time Warner. I used to physically unplug both units. Then plug the router back in and then the Airport.
Gris - Jan 20, 2010 4:58:06 pm PST #12448 of 25501
Hey. New board.
Every time I've had my cable modem crap out on me - which happens with fair regularity - the Airport light has turned Yellow, not gone out completely. I'm pretty sure that even if the cable/DSL modem (which I assume is what this conversation means by router, since the airport express/extreme is itself a wireless router) isn't giving any internets, the wireless connection would still be available, it just wouldn't serve up anything more interesting than other computers on the same network.
-t - Jan 20, 2010 5:08:59 pm PST #12449 of 25501
I am a woman of various inclinations and only some of the time are they to burn everything down in frustration
vw, if you have Airport Utility (on one of their computers, maybe?) that can give you useful diagnostics.
I second Kristen, it wouldn't hurt to unplug the modem, and the Airport, and restart them both modem first. I seem to recall having to do that on occasion for problems that looked they were Airport-centric
vw bug - Jan 20, 2010 5:12:21 pm PST #12450 of 25501
Mostly lurking...
I second Kristen, it wouldn't hurt to unplug the modem, and the Airport, and restart them both modem first. I seem to recall having to do that on occasion for problems that looked they were Airport-centric
Did that, and it did nothing. So, I'm stopping for the night. I'll try some more things in the morning. I'm zonked for now. Thanks, guys! At least I was trying the right things...