As far as #2 goes - I sort of see it as up to me whether I make it a good deal. Pretty subjective. I pay $18 a month, and I average at least nine DVDs a month. To me? Totally worth the hassle free receipt of cool things to watch. If (the general) you don't think it's a good deal, don't sign up.

#3 - I don't understand this one. Is Netflix any different from a bricks and mortar movie rental place in terms of having the right to rent DVDs?

#1 - They have a policy of not being as speedy for some customers as others without stating that explicitly? (ETA: apparently not, according to ita's cut and paste; seems pretty up front to me) That would be wrong and annoying, I'll admit. (Personally, I've not noticed any overt slugishness... except on my part in getting things back in the mail.)

So. I'm still good with my Netflix, though, in my opinion, they should fix #1 if that's really what they do (ETA: Actually, since they do state their policy for me to find and decide whether I like, #1 isn't an issue). It's up to me whether I find their shipping policy acceptable, and if I don't, well, I have the option of cancelling.

Still waiting for someone to address the Netflix dishonesty.

I'm assuming this is a crosspost -- if you say they're lying, it's most rigourous for you to start off with some evidence. I'm not sure where they make the claims that you yourself claim, since I can find their own words that agree with what you're saying they actually do.

Still waiting for someone to address the Netflix dishonesty.

Didn't ita's cut and paste from (what I assume is Netflix service agreement) do that? The fact that they state their policy so that I can find it if I want to pretty much clears up #1 for me.

Ok. We are getting into cross-posts, here. Give me a moment to go back.

Sorry--you're right, Jen. Netflix terms of use.

Ok. I have read the policy statements.

The lawyers among us will say this is enough. Caveat, frakin' emptor!

Here is the thing, though: The bills will keep coming, even if you do not want the items offered.

The bills will keep coming, even if you do not want the items offered.

And? If they're providing a service you don't want, stop buying the service. I don't have sympathy for people who spend money on anything they're not getting value from. You can't fault the company for that.

I don't see why you're mad at them for having some stupid consumers. I can't imagine any service provider/vendor that doesn't have any. They can't all be bad guys.

Also -- you haven't actually explained the lack of ownership angle. Do they not own the DVDs?

Can I just wedge in here for a sec to ask what "The Nice One" refers to?

OKthxbye.

Heh. Whatever it comes from, with Bitches somehow becoming kerfuffle central the past few weeks, it seems to have been prophetic.

The bills will keep coming, even if you do not want the items offered.

If I don't want the items offered, I won't sign up for the service, or I will cancel it. Then the bills will stop. Again, that's up to me. I can cancel and re-sub at will with Netflix with no penalty. That's part of why I like it. Up to me to make sure I do it intelligently to maximize my dollar and the rental period it covers.