sitting in the fiction corner with Jesse.

paid too much for just an ok lunch. BAH!

The DVR will get screwed up by unprogramed stuff. You have to go and double check what the DVR listings say.

I had nice taramasalata with pita and carrots for lunch.

Also, I hadn't heard that Laura Bush didn't know the name of Hurricane Katrina a week after it hit New Orleans. Clearly they need to upgrade her chip to Stepford XP.

She kept calling it "Corina". I'm sure it's easy to confuse a class 4 hurricane with a Whoopie Goldberg movie.

Well, it probably reflects which one Laura would most dread a visit from.

Aargh!

My boss (who works in another state) emailed me yesterday to fax him a particular contract.

The Secretary who is in charge of filing contracts is all "I don't know where a contract would be, you'll have to ask my boss".

I ask her boss, he tells me to ask the accountant.

The accountant left early.

I ask the accountant today.

She tells me to ask the secretary in charge of filing the contracts.

Who tells me to ask her boss......

Pssst! Sophia's stuck in an Asterix movie, pass it on....

mearaing the lunchtime posts:

Interrupting is fine, really.

This is what I do. And telemarketers rarely do the ask-3-times thing with me.

"If anything went wrong, I take responsibility for it." This is the kind of taking responsibility that's not.

And yet, it's the best apology/responsibility-taking from anyone connected with the White House since the current administration moved in.

they didn't explain how there'd be people who weren't related to you out there in the world. But there are, and some of them might shoot you if you talk to them like I'm talking to you right now.

If someone had said this to my mother when she was a child -- or even in early middle age -- she and I might be on speaking terms today.

When we were done I asked the rep. if I could tell someone how helpful she was. Now this is tht second time I've done this in about a year and I swear both times the people sounded like they were gonna cry. Customer Service people almost never get props, so if you have a good experience, take another minute and let their supervisor know.

But then I noticed that Verizon, both on the phone and actually in a store, have markedly improved their customer service now that mobile numbers can be ported to another provider. Still, very good customer service should be acknowledged. In the hopes that it is viral and will infect others.

--
I am billing clients and my boss must be channeling Reagan. I swear there is voodoo economics involved.

I finally am understanding how she estimates but I will never understand how she bills. Nor how I can do the same billing and get similar numbers but in drastically different ways.

But then I noticed that Verizon, both on the phone and actually in a store, have markedly improved their customer service now that mobile numbers can be ported to another provider.

most wireless providers have. they finally realized that the #1 reason that people stayed with their provider is because they didn't want to lose their number. Now that's not an issue, they've straightened up.

New York City is in the midst of a cupcake war.

The Horror!