mearaing the lunchtime posts:

Interrupting is fine, really.

This is what I do. And telemarketers rarely do the ask-3-times thing with me.

"If anything went wrong, I take responsibility for it." This is the kind of taking responsibility that's not.

And yet, it's the best apology/responsibility-taking from anyone connected with the White House since the current administration moved in.

they didn't explain how there'd be people who weren't related to you out there in the world. But there are, and some of them might shoot you if you talk to them like I'm talking to you right now.

If someone had said this to my mother when she was a child -- or even in early middle age -- she and I might be on speaking terms today.

When we were done I asked the rep. if I could tell someone how helpful she was. Now this is tht second time I've done this in about a year and I swear both times the people sounded like they were gonna cry. Customer Service people almost never get props, so if you have a good experience, take another minute and let their supervisor know.

But then I noticed that Verizon, both on the phone and actually in a store, have markedly improved their customer service now that mobile numbers can be ported to another provider. Still, very good customer service should be acknowledged. In the hopes that it is viral and will infect others.

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I am billing clients and my boss must be channeling Reagan. I swear there is voodoo economics involved.

I finally am understanding how she estimates but I will never understand how she bills. Nor how I can do the same billing and get similar numbers but in drastically different ways.

But then I noticed that Verizon, both on the phone and actually in a store, have markedly improved their customer service now that mobile numbers can be ported to another provider.

most wireless providers have. they finally realized that the #1 reason that people stayed with their provider is because they didn't want to lose their number. Now that's not an issue, they've straightened up.

New York City is in the midst of a cupcake war.

The Horror!

Speaking of which, I saw a woman on the train last night who had a cupcake tatoo. Her other tats included flames and a star.

The Cupcake Cosa Nostra. Evil, but tasty.

Now I'm going to have to bake some more damned cupcakes.

Now I'm going to have to bake some more damned cupcakes.

Since I live in New York, I don't have to!

Since I live in New York, I don't have to!

NO TAUNTING THE HUNGRY PREGNANT LADY!!!

Ever since I put my name on a "Do Not Call" list I haven't gotten many telemarketers. Can't say I miss them much.

Sophia, I think you should lock all parties involved in a small room, with foam rubber cricket bats. The survivor will be let out when s/he tells you where the contract is.

I think the cupcake people are kind of all a bit nutty.