Hmmmm....
Nothin'. I just wanted you to face me so she could get behind ya.
Mal ,'The Train Job'
The Great Write Way, Chapter Two: Twice upon a time...
A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.
Miracleman - Jul 28, 2007 4:54:38 am PDT #9160 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
-t - Jul 30, 2007 1:44:00 pm PDT #9161 of 10001
I am a woman of various inclinations and only some of the time are they to burn everything down in frustration
No one has posted a topic yet, eh? I suggest: spontaneous combustion.
Miracleman - Jul 31, 2007 5:35:46 pm PDT #9162 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
Gah. Stuck again.
Done the intro, introduced the players (Reps, customers, management). Addressed lame incentives, other departments and why they suck...talked about the Holy Mute Button and why The Customer is almost never right...
I cannot think of anything else to write about with this thing. I'm sure there's more, but...
Gah.
Laga - Jul 31, 2007 5:42:25 pm PDT #9163 of 10001
You should know I'm a big deal in the Resistance.
How about some stories of the customer service workers' petty vengeance?
Miracleman - Jul 31, 2007 5:43:36 pm PDT #9164 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
Got any?
Laga - Jul 31, 2007 5:49:43 pm PDT #9165 of 10001
You should know I'm a big deal in the Resistance.
Yes but mine all take place in the restaurant industry.
Miracleman - Jul 31, 2007 5:50:22 pm PDT #9166 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
CS is CS, whether it's on a phone, over a counter or bringing food to a table.
Laga - Jul 31, 2007 6:06:16 pm PDT #9167 of 10001
You should know I'm a big deal in the Resistance.
Well there was my friend who worked a country club, every shift since they had opened the doors. They had what he called the "fish matrix" where you could choose any of four different kinds of fish, cooked any of four different ways with any of four different sauces and sides. None of the cooking methods was poaching.
One day a waiter came back and put a hand-written ticket on the line for poached salmon. Dan asked him what was up and the waiter told him that the guest had said, "your guy in the kitchen will do it for me. He has before."
So the chef walks out to the table and says, "Sir. Had you politely requested poached salmon I would have been happy to prepare it for you. Since you lied, you'll need to choose something off the menu."
Miracleman - Jul 31, 2007 6:10:10 pm PDT #9168 of 10001
No, I don't think I will - me, quoting Captain Steve Rogers, to all of 2020
BWAH!!
Laga - Jul 31, 2007 6:20:29 pm PDT #9169 of 10001
You should know I'm a big deal in the Resistance.
And have you heard of a PEBCAK error? I don't recall where this one started but it's the IT professional's last resort after they've tried everything. "I'm sorry but I just don't think I can help you- it looks like this is a PEBCAK error." It stands for Problem Exists Between Chair And Keyboard.