'Life of the Party'
A place for Buffistas to discuss, beta and otherwise deal and dish on their non-fan fiction projects.
Gah. Stuck again.
Done the intro, introduced the players (Reps, customers, management). Addressed lame incentives, other departments and why they suck...talked about the Holy Mute Button and why The Customer is almost never right...
I cannot think of anything else to write about with this thing. I'm sure there's more, but...
Gah.
How about some stories of the customer service workers' petty vengeance?
Got any?
Yes but mine all take place in the restaurant industry.
CS is CS, whether it's on a phone, over a counter or bringing food to a table.
Well there was my friend who worked a country club, every shift since they had opened the doors. They had what he called the "fish matrix" where you could choose any of four different kinds of fish, cooked any of four different ways with any of four different sauces and sides. None of the cooking methods was poaching.
One day a waiter came back and put a hand-written ticket on the line for poached salmon. Dan asked him what was up and the waiter told him that the guest had said, "your guy in the kitchen will do it for me. He has before."
So the chef walks out to the table and says, "Sir. Had you politely requested poached salmon I would have been happy to prepare it for you. Since you lied, you'll need to choose something off the menu."
BWAH!!
And have you heard of a PEBCAK error? I don't recall where this one started but it's the IT professional's last resort after they've tried everything. "I'm sorry but I just don't think I can help you- it looks like this is a PEBCAK error." It stands for Problem Exists Between Chair And Keyboard.
I've heard of that, yes. From ND, I think.
Also "you've got an ID10T error, there."
Are you having a PHB section? I once worked for a lady who (when we were hurting for staff) called the "Bereaved Parents Association" to ask if any of their kids needed jobs. She thought Bereaved was a place.