“Is there a Qualified Person in the house?!?!”

I’ll give that question a Qualified Yes.

One of my co-workers has the title Digital Storyteller.

That's a good title

Timelies all!

Fairly warm today, not that I was outside for much of it.

Boo, another coworker has tested positive and she and were in pretty close contact on Tuesday although she didn't have any symptoms then. Will do a test when I get home and hope I keep feeling fine

Yay trips to Bali.

Yesterday at work there was a big corporate visit. Not thr CEO but several people under him, the new regional vp, etc. I don't know how the visit went for the rest of the store but for Fulfillment it was bad. Very bad.

We aren't making out units per hour and in fact are 2nd to the bottom in...I can't remember the ranking. And the Chief whatever Officer saw not 1 but 3 Fulfillment employees basically meandering through the store while they worked and being slow and brought this up to our manager.

So we have until May to get our units per hour up. The company is cutting us some slack because we have one of the larger square footage stores. We need to be at 25 units per hour. We have ways of tracking it ourselves and there will be weekly meetings. If people aren't performing our manager said he would try to find other parts of the store for us to work in but anyone not showing improvement (and I guess a willingness to move to another dept) will face corrective action.

So that wasn't a fun meeting this morning.

And it was unbelievably hot this morning. I don't know if the ac isn't working right or if they aren't turning it on until much, much later but customers were complaining.

Bummer, askye. Am I remembering right that you were tops in your region or something not so long ago? Or was that a different measure. Anyway, that sucks.

At the end of 2020 our store was breaking records for fulfillment. And I was named one of the best in the store but the Employee best was voted on by managers so not by metrics.

However, people also weren't trying in clothes (so we didn't have to deal with go backs, )more people were ordering stuff and our store manager pushed fulfillment over everything else . Then he got promoted and we didn't have a store manager for 3 or 4 months, then we had the store manager everyone hated and we had really high turnover with assistant and team managers. Although some of the assistant managers got promoted and didn't just leave.

Oh and fulfillment had an assistant manager, and a team manager, and a team lead and now we just have an assistant manager and team lead . So less direct support.

When I came back last June after being out for 6 months we had a new store manager, 2 new assistant managers, and there were 2 team manager positions open, 1 person had come back after quiting because of the hated manager, and the 3 other team managers I'd never met.

Since then we have 2 more new assistant managers (one got promoted and one just disappeared), and I think 4 new team managers.

And we have fewer staff compared to 2020. I think . It feels like we have fewer people. I know we have fewer people on fulfillment.

Corporate also had different expectations/metrics. I did ok and I'm not the worst but I'm limited by how few hours I work. Especially right now when there have been major floor moves and I don't know where stuff has been moved. And that takes time to locate it.

I'm going to try some different things tomorrow and see if I can get my numbers up. They aren't terrible. I mean there was someone who had 9 units per hour on the print out that was posted.