Congrats Tim!

So minor ethical dilemma here: placed an order with Target early last week. Get told it is coming in 2 ships of 2 &8. Get 2 orders of 4 & cheery "your order complete," in email & on target page. Contact CS, they go ahead & investigate & can't find the 2 & submit refund request for the missing. Side note, I'm really nice to the cs & at the end she tells me I redeemed her night? So anyway, before I go to bed, get notice refund in progress & a $5 Target gift card in email. Ok, standard "we messed up" or cs leeway, nice.

Next morning, random OTHER email stating my order has shipped, 2 items. Um? And it arrives expedited, today.

At this point, I discover how fucked up this all is: billing has been lagging behind orders, so it turns out I only got billed for what arrived..the days they arrived. And thus far, not been billed for the 2. That had a 24 hour appearance after I reported missing.

First instinct is to contact them again & unrefund the refund. Second thought is, maybe the cs pulled some strings & I don't want to get her in trouble? Because the expedited. Third is, Jesus, you're TARGET, if you can't get your inventory & shipping streamlined & sane, you've tacitly incorporated these kind of stupid losses (I've had issues with them before.)

Even though, I'm all STICK IT SOULLESS CORPS, 3 sits uneasily with my framework. But 2 concerns me more. I guess I'll wait a bit to see what other belated transactions happen.

...it's better than worrying about the project I just learned I'm supposed to manage that just got high visibility & I have no plan yet.

I would guess, based on my customer service experience, that trying to I refund the refund whether it was the person you talked to being extra nice or just a mistake somewhere, would be a huge pita for everyone including Target. Just keep the stuff with a clear conscience. We advise customers to keep extra whatever that they got in error all the time, dealing with returns etc. is more costly.

Yeah, just the explaining is such a huge pita, much less remedy-ing a oops in an iffy billing system. Cause clearly the cs learned no more than I from the inside.

I had an Amazon order go a little like that. One afternoon I received the order and two days later I got an email from them stating it was undeliverable because it was lost by the carrier and said I should contact them to either reorder or get a refund.

I would keep the refund and try calling to leave glowing feedback for the CS person to make it even with the universe.

What Shrift said. Honestly, whatever extra goods you got probably costs Target less than whatever it costs them to pay someone to take care of the refunding the refund for you.

Finally, the important news we all need: The difference between "assclown" and "asshat", explained.

Finally, the important news we all need: The difference between "assclown" and "asshat", explained.

Thank god. I can finally sleep well at night.

augh meeting from 7:30 to 10AM on a Friday.

"Asshole" was first used to describe an unpleasant person during World War II

This is kind of amazing. I would have thought it originated much earlier, had I thought about it.

Oh, good, the meeting actually goes to 10:15.