Rant incoming!
Last week the person who manages our technology insisted that my old tower be replaced with a new laptop in a docking station. I protested - pointed out that I never travel for business and was perfectly happy with the old one - but he said it was necessary. Lost almost an entire day as the person who did the actual work set up the laptop, connected everything, then had to attach an external CD drive to install all the special programs I use.
And it's been almost nothing but issues. There are a bunch of extra email boxes I monitor - we use them for mass emailings so no one (except me) gets the huge numbers of bounce-backs from either "out of office" messages or bad address notifications. I'd sent the manager a list of those email boxes and he later came by with a print-out to check off the ones I said I needed. New computer's set up and none of them are there, including one I'd discussed with the guy the day before. So I sent him a message listing the email boxes I needed ... and he comes back with a new print-out to check off and I start rattling off the addresses and he tells me to slow down so he can mark them off on his print-out. I came in Monday and one of the email boxes was the wrong one ... and I couldn't access the office calendar.
Got that straightened out, but the new computer is noticeably SLOWER than the old one - I have to sit and twiddle my thumbs as programs open, files save or download. They keep telling me there's no reason for it and I must be mistaken.
They forced me to a new version of Internet Explorer, which is the best browser to use for updating pages on our website, which was built in Sharepoint. New IE doesn't work with the older version of Sharepoint we have ... tabs don't come up, it takes multiple tries to get to the HTML and, frankly, it's a bitch having to do all the work in the HTML code. I can work with Chrome, but that inserts weird code that messes up the layout of the pages and affects the way things work.
So our manager guy is out this entire week, only sporadically available by email ... and tech support is not being very supportive.
I am NOT a happy camper. I've seriously considered digging out my old tower and putting it back.