This hospital billing system is driving me insane. It thinks I owe either $1,100, $1,300, $1,500 or $4,000. The last is impossible, because of my out-of-pocket maximum. It has no record of my payment of three weeks ago. I tried to see my bills online and it says I have no bills. I tried checking by phone. If I log in by phone with my account number, it says I owe $1,100. If I log in by my SSN, it says I owe $4,000. Oh, and after entering the various numbers and my birth date, it says, "This is the account for Ginger. If this is correct, press 1. If not, press 2." When I press 1, it says, "I do not understand your response." I finally started over and, in a fit of madness, I pressed 2. It logged me in.
I'm going to have to again try to get a human between 8 and 4, when I have a treatment tomorrow that will last at least 3 hours. The hours between 8 and 4 are rarely my own.
We hatesss them.
Nimona left me with so many feels! Enough so that I just bought Lumberjanes.
Me too, although I haven't read it yet.
Lumberjanes is good stuff, too. I am probably a year behind on it, though. I also need to catch up on Sex Criminals, which is hilarious and wrong and THE BEST.
Oh good lord, Ginger. Billing should have a better grip on reality than that.
Lumberjanes is cute. I need to pick up Nimona.
I didn't get here until 10:30 (went back to bed thanks to my tree sex headache) and the popcorn didn't get put out until almost 11.
I didn't make it into work on time, either. I have a terrible tree sex headache and I'm having a lot of trouble focusing. I almost called in sick, but I dragged myself in today because I had a couple of meetings and some things I needed to do before tomorrow, and also I was expecting a package but they delivered so late that I won't be able to pick it up before our mail room closes.
I'm going to leave early and go back to bed.
Oh, Ginger. I want to set things on fire on your behalf.
I agree with Dana. BURN IT ALL DOWN.
Damn, I went to the comic book store today, and I forgot to buy Nimona.
I don't think I've ever gone to a hospital at all in my life without my billing getting screwed up in some manner.
For something like a year after my ankle surgery, we were still getting bills. None of which were our responsibility, thank god.
Gods, billing. Anymore, if a bill shows up--and I'm still getting them, a year later, I don't know why it takes so long to process this stuff--I consider the size of it, see how much more it could have been (paying $27.80 on a $5200+ bill seems a good deal), and I pay it. A few months later I often get a check back for overpayment.
The people who design the billing practices of medical organizations should have very vivid dreams of what it's like to go through these processes.