What had happened was that, early on, the default "paragraph" font size was too small ... so people were going in and manually resetting the size ... which, with the WONDERFUL (sarcasm font) system we now have, not only did the font do unpredictable things size-wise, it tended to change the font itself. The consultant changed the default size, told people to not manually change it, and that they'd have to go back in and manually un-change it. Only, of course, that's too much work for these busy people. So she had this weird font (she liked to change the color too ... which, again, we weren't supposed to do) in an odd size. She took umbrage at being told to use the styles rather than change things manually.
She looked at a page I'd done - a listing of award winners from last year - in which I had the names of the people who'd worked on it in the standard paragraph size, the name of the project in Header 2, and the award in Header3. She objected to the fact that I had THREE SIZES (OMG!) of type on one page!!!1!leventy!
The fact that she, in the space of two or three months, had large sections of her area either empty or incomplete - and kept the pages checked out to make sure no one else could work on them - and having people point this out was obviously an ATTACK upon her. A PERSONAL attack. So she stomped out of the meeting (which went on for about another hour).
And social-media-expert guy found a bunch of stock photos that had been purchased for a graphic person who was here about four years ago; they're large, high-res photos ... so he uploads them as-is and then sizes them down from 1200 pixels to 120 pixels ... and the download time reflects the file size, not the fact that they're thumbnails. So I'm trying to track them down and replace them with more accurately sized images.
Nothin' but fun!