Ugg. My blood pressure must be through the roof right now. My hands are shaking a bit from frustration, or anxiety, or I dunno what. I'm calming down. But I really want to go on a rampage against the Clarke County Collections and Healthnet Insurance.

My ER trip back in Aug 2011 is STILL not paid off. After spending all morning trying to resolve this 2 weeks ago, it seems the collections agency has determined that the last round of payments were paid to the hospital AFTER the bill was sent to collections, so, the collections is still trying to collect for what they are authorized to collect on, and that last payment isn't counted, or some such. I dunno. I asked for a detailed report. We don't have that. Can I have a detailed bill, so I can present that to my insurance. It's across 4 screens, it's not something we provide. It's all in your EOB, you have it in front of you. Yes, what I have says pay nothing, so I need to see what you have.

AARRRGH.

So I call my insurance, and explain, as best I can. That they are not recognizing the same "multi-plan" rates that you are, and they want full rates. And for the first time since aug 2011, I hear "oh, they are in Nevada. They aren't bound by California law, so probably not required to honor the multi-plan rates for non partners. This will need an Administrators Payment. Would you like to escalate this?" Um. YES!

So, it's being escalated. When it is approved, then a payment will be processed within 7-10 business days.

My blood is boiling. My voice is a little hoarse from shouting into the phone. I pounded the desk trying to get a copy of the invoice. This is very far from my normal behavior. It is rather upsetting. And I really hate insurance and collections agencies. If I was in the wrong, fine. I get it. Let me set up a payment. But my insurance says ER visits is just the $50 co pay. Why does it take over a year for you to see the address is not CA?? Why does my credit report need to be penalized? Why?!

(no hair pats needed. just venting. I'm calming down. Slowly. Just frustrated.)

Insurance companies = Evil. I'm sorry this has been such a lengthy ordeal.

Sounds to me like progress is being made, askye.

rental~ma rental~ma rental~ma

Insurance companies and collection agencies deserve extra-special red ant nests. Or the lovely thing I was told about called "the boats". Don't wiki that unless you have a sturdy imagination and stomach.

Well -- the space was tiny, had no closets and no laundry or access to same. I saw a second space that had extra scary stairs.

Bah

Wow. That is horrific. Not sure I would wish that on anyone. But still. Really wish they didn't cause me such grief either. It sucks trying to be not selfish and vengeful.

Omnis - cant believe how aggravating yor insurance co is . They need major clue-sticking.

omnis,

you have rights WRT collection agencies. You might want to see what they can do (and can't) especially as it relates to health-related bills.

I suppose the other thing you can do is file a small claims court proceeding against one or more of the parties. You also might want to see if you can file a complaint with the agency overseeing the insurance company or collections agency (state or federal; e.g. attorney general).

You can definitely send a letter to the three credit agencies requesting a correction.

Yes, first I need to get it resolved.

If this round doesn't clean it all up, I'm contacting a lawyer. I just fear that the money I would have paid to the collections will go to the lawyer. And the goal isn't to keep money from the hospital/collections, it is to keep the money for myself.

Ugh, Omnis. What a mess. Best of luck getting it straightened out.

I went to a new hairdresser today and had my hair colored and cut. I really like it and the new hairdresser. We had the whole place to ourselves because everyone else canceled due to the snow. It turned out she also has an Italian background; so we spent the whole time talking about food, various area restaurants, and our crazy families. And she lives right down the street from me.