{{{{sj}}}} that just sucks.
My favorite call today (in addition to all the various partner agency and alarm company employees being all cheery and 'happy holidays!' which is a nice change of pace) has been from a very nice Nordstrom employee. She had a bunch of packages shipped to her home address and some jerk stole them. That's not the good part. The good part is that the dumb thief took them to the store where she works to "return" them for cash. The clerk doing the "return" thought it was a little sketchy and copied his ID. So she actually knows exactly who it was and there's a paper trail. Kudos to Nordies!