ugg. In the middle of week-of-stress, Closet World is trying to change the design of my custom closet. I specifically said, no sliding doors. Hate tracks!! And now they are saying "we can't hang hinged doors unless there are gaps, please see drawing" and the drawing shows blah! And they redesigned the layout to accomadate the hinged doors. And the hinged doors are not paneled like the original design. And. And. Gorrum it! I'm having a stressful week, why the fuck are you throwing this at me!?!?!?!?! I told the designer, the most important part of the design is the doors. The inside I can do for a lot cheaper, if I had to. But the doors, it's impossible to find anything but sliding around here. And I hate sliding. I'm an inch away from canceling the whole thing. Except I wonder if it's out of stress from everything else, or rightful to cancel frustration.
:: breathe::
(no hair pats needed. Just had to vent before the students came into the shop)
Closets matter. You use them every day. Or will, if they're usable. And it's you using them, not the closet company. Stand your ground. Get what you need.
I'm with Liese. Stand your ground. And if they can't give you what you want, cancel and go with someone who can.
And may I add, after the fight (physical and emotional) I had a month or so ago with my sliding closet doors - more cursing in that 1/2 hour than in the entire previous year I'd estimate, plus tears, recriminations, and pulling the frame completely away from the mirror/door in the wrestling match (still pulled away, BTW) - I support your desire to have NON-sliding doors and your right to not pay for something that's not what you asked for or wanted.
Stand your ground. And if they can't give you what you want, cancel and go with someone who can.
Yep. The key is to figure out what really matters to you (the doors) and be willing to honestly cancel and walk away.
I'm with Liese. Stand your ground. And if they can't give you what you want, cancel and go with someone who can.
Absolutely this.
Customer service is a dying art...not made better when people give in to giving up what they want!
I'm finally recovered from poll working.
My co-ballot clerk sent me an email today saying that she wants to get together for a chat. "If I can still like you after sitting on that hard chair, working with you for 15 hours, we should be friends!"
I think I'm going to love her.
IIRC, omnis negotiated a really good deal with the closet people. I wonder if they are trying to get out of it.
Customer service is a dying art...not made better when people give in to giving up what they want!
This. Hang in there omnis! Get what you want or you will regret it.
My life is still devoid of Tumblr and Twitter. This at times makes me feel shame or guilt or ancient or something. I opened a technology company in 1988 and was all leading edge with jumping on the fastest modems available on dedicated phone line for our BBS. Now my programming is done by people 20-30 (or more) years younger than me. I am now looking at potential interns from the local universities for social media marketing because I recognize my old fogy status. On the positive side, I figure I am close to retiring and actually having time to play on the internet again!
IOinternetN, I will likely go back to residing here and staying the heck away from Facebook for a time. The hateful spewing by my 'friends' that didn't get their way in the election is more than I can take. Seriously, I did not vote for the president because I am on welfare. Stepping back because I value my sanity.
Laura, that's kind of what I wrote about last night. It's still up, if you want to take a peek.
IOinternetN, I will likely go back to residing here and staying the heck away from Facebook for a time.
Come back to our loving arms! Also, when Obama won Florida, I pumped my fist and said, "That's for Laura!"
