More quick resolution ~ma coming your way, Seska. Hopefully, when it's all over, and you are comfy in your very own home...all this will seem trivial.
Though I can relate to the aggro of people being unnecessarily dim.
I don't normally indulge in the 'What I didn't say' purge, but today, I'm going for it.
Stuff I didn't say to the clearly Napoleonic (in a bad way) head of the rescue group my very nice new client is trying to survive:
Madam Dictator, Seriously? You are demanding this brand new dog person take a Petco class, rather than receiving individual, professional instruction?
It's not that I have anything against any decent instruction available. However, the 'significant trauma' that you have described after having SO MANY dogs returned might just be due to the notion that a 6 hour class at the mall is all that is necessary to help a human develop a great relationship with a dog.
Ever consider the fact that Schnauzers have particular breed needs that set them up to be less social than other dogs and that working AGAINST, rather than with, those needs (by tossing them into a group without setting the human up to succeed first) is what precipitates your traumatic experiences?
Also, really? "Trauma" is how you view your volunteer activity? Much as I admire rescuers, and I sincerely worship their dedication, perhaps you need to find another outlet for your spectacular need to push people around.
Oh and, expecting me to send a detailed (hour by hour, exercise by exercise) curriculum of my program...which is proprietary, natch...is so far out of bounds I had to gasp...each of the four times you asked. Not gonna happen.
Oh, OH and thanks for completely freaking out the woman who wants to give your charge an amazing home. That's set her right up with all the anxiety and trepidation the dog does NOT need.
Well done you. Signed, Bite me
PS: After spending 5 1/2 hours responding to your petty (non-standard to the org, it turns out) passive aggression, including 3 letters, 9 detailed emails, 3 phone calls with the client and one 30 minute conversation with your subordinate, that's $700 dollars YOU owe me. I accept cash/checks/credit cards and/or a pound of flesh. God save your staff.
t /ahem t /rant
I feel better now. It will all be fine tomorrow, but these last 3 days have been seriously aggroed.