Well, this is a good thing:
United to bring call-center jobs back from India
United Airlines plans to stop using an Indian call center to field passenger complaints about in-flight service or other travel issues and will hire 165 customer relations agents in Chicago and Hawaii to handle those duties.
Chicago-based United told its employees Tuesday that as of the end of April, customers who wish to share complaints or praise about a flight will have to do so via email or letter. The nation's No. 3 airline plans to turn off a customer relations phone number.
However, United's call centers will still handle reservations, queries about lost luggage and refunds, said United spokeswoman Robin Urbanski.
Timelies all!
I see what you mean, Matt. Koala!
(cross posted with Tech) Has anybody bought iphone earbuds that they like?
I hope someone has a recommendation, because the MP3 player I just bought has horrendous ones that I desperately need to replace.
I can't wear earbuds, Perkins, so I don't know. I think my ears are actually too small -- every pair I've ever tried has hurt.
This is also awesome--Salma Hayek breast-feeds an African baby
While being filmed by a "Nightline" camera crew on a recent humanitarian mission in Sierra Leone, actress Salma Hayek came across the starving baby of a woman unable to breast-feed. What is an international sex symbol to do in such a situation? Why, pop out a breast on camera and nurse that baby, damn it. Top that, Angelina!
Kathy's a skimmer, pass it on.
Matt, did you see the photos of the koala that climbed into a tub of water that some kids filled for him? How do you not anthropomorphize in situations like that?
Duh! I just looked at the URL that ita posted and thought I'd check that story out eventually, and then forgot where I saw it at when I wanted to share!
I so stuuuuuupid. hangs head in shame
PETA reaches new heights of offensiveness.
Jesus. They're nuts. I liked this bit of the story:
Earlier, a man strode away yelling, “That’s disgusting! I’m going to buy more fur!”
PETA has been nuts for years. They are much more about getting publicity than about actually helping animals. (Like, there's been at least one case where they broke into a lab and released the animals, who of course all died because they didn't know how to survive in the wild.)
