However, I think that any new clients should have a 24 hour notice for cancellation, or a cancellation fee. Give them ONE freebie, then start charging. In fact, since the year is coming to a close, you can start next year by telling them that you've instituted a cancellation policy.
Oh, definitely. The problem now is getting through the rest of the year with this family (I don't think I can continue with the daughter next year anyway since she will be in 9th grade and possibly one of my regular students), especially since they are currently my only tutoring clients and I am broke like a broke thing.
So you don't think this will make the mom defensive? I really want to avoid the "You've cancelled on us too, how dare you" response.
you could just say that your responsibilities increased after she left.
Depends--do you want to make the point that you stepped up quickly/without training? Or just that you had more responsibilities than your title/can do her work. I think left unexpectedly is good if you're going for the former...
Kristin, I think the letter sounds good...you are already charging when she doesn't show up? It does seem to be a "let you down gently she doesn't need me anymore" thing, though, so maybe deemphasize that if it's not your plan...
No, I don't charge when she doesn't show. It didn't occur to me to set that policy in the beginning, which is why I've been so repeatedly screwed lately.
Coffee: Okay, I sent it. Yay conflict-avoidy me. I modified that second-to-last paragraph to read:
I don't want to push to meet with her if you feel that she no longer needs regular tutoring. However, if you would like to continue our sessions, I need to request 24-hour notice in non-emergency situations.
Fingers crossed that this doesn't cause the mom to get nasty.
I think it looks good, Kristin. I hope you get positive results from it.
And DEFINITELY institute a cancellation fee!
An hour and no posts? What's going ON here???
Or rather, why is it NOT going on here??
Hrmph. Fine. I suppose I should get pretty for my evening of dinner and scrabble, get off the internet. I get the hint.
Maybe you're all out wishing really really hard for your candidate to win the primary of your choice.
I'm trying to work out budget numbers for a huge project. My head hurts.
I was trying to get the kids fed after yoga class. My computer is back! Yay!
I was orienting new hires. One seemed outstanding. The other one seemed stoned. Orientation was a bit short-notice so I'm giving him the benefit of the doubt that he was just tired.
I'm working on my PCP's quilt (here's a picture of the first square: [link] ). I should probably be in bed, but I'm not tired, so I'll work a bit longer.
