sumi, once you're a customer, you're unlikely to change that. So they can screw you over. The lack of adequate competition in cable markets sucks and they have us over a barrel.
Spike's Bitches 39: Cuppa Tea, Cuppa Tea, Almost Got Shagged, Cuppa Tea...
[NAFDA] Spike-centric discussion. Lusty, lewd (only occasionally crude), risqué (and frisqué), bawdy (Oh, lawdy!), flirty ('cuz we're purty), raunchy talk inside. Caveat lector.
That reminds me--I have to schedule installation of my new HD cable box (with DVR, my first!) today. I don't know why they charge $17 to come on out with a new cable box, but they do. It sucks.
I still haven't decided whether to get a second DVR. I'm hemming and hawing.
They won't sell me dvr because I only have digital cable and digital voice and if I got the high speed internet access and the dvr the whole thing would cost almost $200.00 or twice as much as their new customers.
Can you threaten to leave, sumi? Make them woo you back?
I'm tired and cranky today and don't understand why Comcast prefers new customers to people who've been with them 4 ever.
Count your blessings. When I called Direct TV to see about getting their DVR they wanted an additional $50 "new customer fee" because I hadn't been with them long enough to develop a relationship. "And at this rate, that's never going to happen" was my response, along with cancelling two of my three receivers out of spite.
They won't sell me dvr because I only have digital cable and digital voice
Also, what? That makes no sense at all.
Comcast doesn't give a shit because you're not under contract. I specifically asked a guy if they were doing anything to compete with the AT&T U-Verse, which would give me cable and Internet for almost half the damn price of Comcast, and I said I was thinking of switching, and he said I was free to do so. Didn't try to convince me to stay at all.
Because he didn't need to. He knew I'd stay because changing would be a hassle and I was happy with the service if not the price. I knew nothing about the AT&T service.
leh. I want to switch but I despise the hoops you have to jump through to get any kind of service.
Also, what? That makes no sense at all
Because dvr is so high in demand that they're limiting to their 3 service customers.
I have the DVR lease with only digital basic, but I got it when they first started offering them.
That makes no sense at all
You are apparently not down the rabbit hole that is Comcast. I loathe them, but they're the only cable company that serves my area and the satellite people tell me I have have too many trees.