What's an AUP?

If only we agreed on what we wanted. Extra memory gives us more room we can use if we run up major connections. Extra HD, not so much.

But, whether or not the extras are shiny, isn't Steve's offer what we want? We're getting (if I've got it right) no limit on the number of SQL connections we're allowed to have. Which means Kristen can take out the measure that prevents us from going over our allowed number of connections, so we won't be getting the error message. Why we're going over our connection limit with virtually zero traffic would still be nice to find out, but it takes the urgency away. And when we need something technical done to the server, and ask Kristen, she can just go and do it, instead of going to our hosts and trying to get them to do it.

Do we want other technical things, or are the money and commitment the main issues?

And, yay for the Thursday deadline!

I received a similar offer today from Hostway.

I don't know them but I thought ita had bad experiences with their customer support?

I'm biased, I know. But the reason I'm biased is because I know Kristen and Monique would never fuck me over. And having confidence that the person who provides a 24/7 service like a server will not fuck me over is worth the price.

I've gladly handed checks to Kristen and Monique for years for all kinds of services, and have never regretted it.

This is part of the reason that these women are my friends, I prize competence so highly.

So, I'm for staying Fangeek/IH side.

There's lots of stuff that isn't spelled out on their web page. I was particularly surprised that I couldn't find an AUP anywhere on their site.

I was wondering if, since it's a new venture, that web page is under development. There were a number of things missing and links that didn't go anywhere. Which, yes, fed my paranoia.

I've been watching all of this with quite a bit of interest.

First off, as someone who builds server class computer systems as part of my job, the prices and offers really can shift in the middle of a Friday afternoon with no warning. I've been burned by this a few times, and been able to see the price on components drop by a large margin in that time. Also, I've been watching RAM prices as I'm in the midst of building a few machines right now and they are in fact very unpredicatable right now, and the offers from suppliers usually have a 3-7 day windows attached to them.

Second, I'm in the Devil you Know category. FG and IH have been very very good to us. I tend to reward businesses that have been good to me by remaining a customer. If customers always go to the cheapest place then we are going to eventually have a world of nothing but WalMarts, and I really don't want that. I'm all for staying with what has been a good situation.

There's lots of stuff that isn't spelled out on their web page. I was particularly surprised that I couldn't find an AUP anywhere on their site.

iStrata is their new brand name, which they are just starting to use. They've been doing business under the name Netgate since 1994. The Netgate AUP is here.

But if iStrata is just unacceptable, Dreamhost offers a dedicated server for the same price that FanGeek is offering us a semi-dedicated server. And I think we really want a server where Tom Scola can have the root password and make whatever changes to the server config he thinks is best for the board. I don't think that's what FG/IH is offering us.

I don't think that's what FG/IH is offering us.

Huh. I thought it was.

Also, Dreamhost? Not a managed server. You have to pay extra for that.

We're getting (if I've got it right) no limit on the number of SQL connections we're allowed to have. Which means Kristen can take out the measure that prevents us from going over our allowed number of connections, so we won't be getting the error message. Why we're going over our connection limit with virtually zero traffic would still be nice to find out, but it takes the urgency away. And when we need something technical done to the server, and ask Kristen, she can just go and do it, instead of going to our hosts and trying to get them to do it.

That would be true with any dedicated server arrangement.

Now that we have some time to decide, maybe someone with expertise (Tom? I hate to volunteer you but you're the pro...) can make up a list of questions/concerns and we can forward them to the possible providers, requesting answers in writing. We could also request guarantees if they don't live up to what they answer.

Not writing good. Must go home and nap.

How can you give Tom root access and still have other clients? Wouldn't those clients be upset to know that Tom has total access to their data?