Got a question about technology? Ask it here. Discussion of hardware, software, TiVos, multi-region DVDs, Windows, Macs, LINUX, hand-helds, iPods, anything tech related. Better than any helpdesk!
Depends on the laptop.
Where would I check for information? Owner's manual?
If you have two slots and 1GB of RAM it may be in two 512MB modules and you will be forced to get two new modules to get up to 2GB.
Right. Hmm. The current leading contender says "both memory slots may be occupied." That's...not useful. It's got a maximum capacity of 4GB, though.
Where would I check for information? Owner's manual?
Yep.
Perhaps you could find the owner's manual online, if you don't have it handy....
If you post the manufacturer and model number we can help look up the specs too.
2GB of ram is like $40 - $50 so you might just want to assume you have to replace all the memory for comparison shopping. If you don't need to replace the existing memory then, bonus.
The current contender is a Toshiba Satellite A215-S7422.
[link]
I've been running under the assumption that I had to have a matched set of memory...sticks? modules? Anyway, assuming that I had to have two 512MB, or two 1GB. I think our desktops run like that. But the stuff I'm reading sounds like you could actually have one 512 and one GB.
TroubleMac Update #1250981238:
So...it seems to be the graphics card. The thing that was different in the Apple Store yesterday that I didn't twig to until today was that they didn't plug it into an Apple Cinema Display. Which I hadn't tried here until this morning, but voila - success!
And the Applecare support person just tried to tell me to "just keep using that Sony display you're using now," as if the problem had been solved....um, no. Because that would turn my Apple monitor into a $3000 paperweight. Kind of unacceptable. If my graphics card is dead, I need a new one as is covered by my Apple warranty. End of story.
So now I'm back on hold. Whee!
Here's the specs on the memory for that machine:
Each memory slot can hold DDR2 PC2-6400,DDR2 PC2-5300 with a maximum of 2GB per slot.
No you do not need to install a matching pair on this machine, but you might suffer a slight performance hit since you won't get the benefits of dual channel memory.
Each memory slot can hold DDR2 PC2-6400,DDR2 PC2-5300
Does that mean the slots can hold either the PC2-6400 or the PC2-5300?
you might suffer a slight performance hit since you won't get the benefits of dual channel memory.
Good to know. Thanks.
(I swear, I consider myself pretty tech-savvy, having had two separate support techs tell me I knew a lot about computers "for a girl", but this laptop stuff is kicking my ass.)
having had two separate support techs tell me I knew a lot about computers "for a girl"
Computer tech guys still say stuff like that?
Maybe it's just the ones who don't get out much....