I am not sure if anyone reads this anymore, but...
My Friend Maria and I have been sharing a Netflix account since we were passing discs back and forth. I am the owner. We only live a couple of blocks away, so thus far, we have evaded getting caught.
I do not have a tv. She has two. I watch on a Mac desktop.
I now cannot watch Netflix because she is the Netflix household. I can't take it back because it involves scanning a QR code on a tv and I don't have one!
We understood that she might have to pay for her own eventually when we got caught, but we did not anticipate Netflix thinking she is me!
Any thoughts besides me buying a tv to scan the QR code, or just cancelling the account altogether. I can add an extra member (also willing to do that) but I am already the main member!
Should she log out of everything, and I try to log back in? This happened with Amazon, too but the other way (it thought I was the main member, and really she was) and I just logged out of everything and bought my own.
Obviously, I can't really call customer support. I just want to watch Stranger Things when it comes back, so it is not urgent.