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le nubian tech support to problem-solve time warner bullshit continues unabated.
since after the first week, we have had slowness in surfing the web, etc. this is all particularly irritating because I am paying for high speed tier of Internet. today was the last straw. I (to add insult to injury) could not pay my TW bill online because their pages would not load.
WTF?
Against my better judgment, I did online chat with them and their suggestion was for me to download firefox and try that.
Bullshit.
They gave me a motorola router/modem combo and after mad googling, I disabled the wireless part and put our apple extreme router in the chain and set up our network again. so far so good.
And, I can pay my TW bill.
Against my better judgment, I did online chat with them
Ahaaa haaaaa haaaaaa. You should know better. I mean, so should I by now but you've proven you know more than they do.
I am trying to get to where I can pay my bill online now as well. But I am cranky that they think Chrome is fine as a browser in Windows but not on a Mac. Mostly I leave the tab open because it shows up as "(their logo) Failure" and I find it fitting.
Oh and if you ever need escalate a complaint with them? Do the usual stuff and obviously get nowhere. THEN you can write to their Office of the President. And, if you are as angry as me, the Better Business Bureau. But Office of the President is where they finally seem to pay attention.
t /TheMoreYouKnow
well, Beau and I are on the edge of canceling our cable service with them (keeping Internet) and doing DirectTV. The previous owners bought the dishes. If this cable bullshit continues and fucks up "Haven" I am going to be one pissed off Nubian.
ita,
if that post was for me, feel free to email.
It was just overwhelmingly nattery. Not a big deal.
I synch my iPod through the PC, but I used to plug it into the old Mac, and it would back up the purchased songs. Which were then also niftily on my laptop.
Since the move to a new laptop, it's asking if I want to synch and lose all that content. I did say I wanted to back it up, not to synchronise with the (empty) iTunes install, but that's not the answer.
What do I need to do to set it up for backing up again?
(I also Doubletwist that to the Android devices, so I have a snippet of my collection on all my stuff)
MacBook Pro just died. Won't boot at all. If I try to boot into safe mode, I don't get past the Apple symbol and the spinning thing. Plus the hard drive made a funny noise while trying to boot.
So I'm guessing it's the hard drive. Luckily, everything's backed-up. Are there any diagnostics I can run from the optical drive? (Just to make sure it's the hard drive that died.)
Or should I just get a new drive, stick it in and see what happens?
Genius bar can help with that. They can connect via external drive they have to see if it's a computer thing, or the boot drive thing.
You can run the disk utility from the OS install disk.
