Well, quite a lot of fuss. If I didn't know better, I'd think we were dangerous.

Mal ,'Bushwhacked'


Buffistechnology 3: "Press Some Buttons, See What Happens."

Got a question about technology? Ask it here. Discussion of hardware, software, TiVos, multi-region DVDs, Windows, Macs, LINUX, hand-helds, iPods, anything tech related. Better than any helpdesk!


Ginger - Jul 27, 2012 4:21:47 pm PDT #20612 of 25501
"It didn't taste good. It tasted soooo horrible. It tasted like....a vodka martini." - Matilda

Sadly, my blank screen was due to a dead hard drive. My data is backed up, but I'm going to be reloading software until the end of time.

I was impressed with the computer repair shop. He charged me $80 for the new hard drive and $80 to install it and load Windows and Office 2007. I had Office 2003 and it takes forever to reload because the updates go back to a very primitive version. I mentioned I use AVG and I see that he installed it. It took an hour.


Vortex - Jul 27, 2012 5:53:09 pm PDT #20613 of 25501
"Cry havoc and let slip the boobs of war!" -- Miracleman

Grrr. My HDMI slot on the Tivo is kaput. So, Tivo wants me to either pay $79 for a new box PLUS $200 to transfer the lifetime subscription or upgrade for $99 plus $398 for a new lifetime subscription. I'm livid. I've been a loyal tivo customer for 8-10 years. This is BULLSHIT. Bet your ass I'm calling tomorrow and asking them to give me a good reason not to switch to the Comcast DVR that I have sitting in my fucking bedroom right now.


§ ita § - Jul 27, 2012 6:15:36 pm PDT #20614 of 25501
Well not canonically, no, but this is transformative fiction.

That lifetime subscription transfer thing is not good customer relations. It's not really effectively a lifetime subscription if you have to pay a reasonable portion of it again in that same lifetime for circumstances totally beyond your control (and likely to boot).

My, god, talk about irritating skeuomorphism in OS X Lion--I just fired up the full screen version of Photo Booth. Is this not a clear step backwards? I don't know how to operate a "real" photo booth, and there's no obvious indication of how to get the standard OS X controls back--what is the gain from the cutesy curtain metaphor?


Vortex - Jul 27, 2012 8:15:44 pm PDT #20615 of 25501
"Cry havoc and let slip the boobs of war!" -- Miracleman

Their bullshit excuse is that it was more than 3 years into the lifetime, had it been less, they would have waived the transfer fee. The tech on the phone suggested that I call back and escalate. Given that I've been a tivo customer for umpteen years, own three tivos, and in fact, still pay for a sub to the old Humax box will hopefully get them to waive the lifetime fee. I'm okay with paying $79 for a refurbished box. Or even $99 for the upgrade.


flea - Jul 28, 2012 2:34:38 am PDT #20616 of 25501
information libertarian

Good luck. I once called to cancel Tivo service and still got billed. I called back and gave them holy hell about it and they STILL argued with me, maybe I wasn't firm enough about "I'm moving to Germany" (which I wasn't, but that's what I told them). Possibly the worst customer service I have ever had.


le nubian - Jul 28, 2012 4:17:50 am PDT #20617 of 25501
"And to be clear, I am the hell. And the high water."

I get that TiVo needs to make $$ but I will likely need a new TiVo box since I am finally entering into 2006 and getting a new tv. It seems from the TiVo website that the following is true:

a. The only people who can now get lifetime sub are people who have them now

b. to transfer one to a new box is pretty expensive (400) in my case.

I like TiVo but I think I will use the cable provider's box for a bit.


§ ita § - Jul 28, 2012 10:34:04 am PDT #20618 of 25501
Well not canonically, no, but this is transformative fiction.

Gah! Why can't Mail just red underline the mis-spelt words? I don't want to correct them as I type, because you put in ridiculous shit, and I don't want you to do an F7 style check afterwards, because you're checking quoted text, and that's stupid, and other people don't need to be held to British English testing rules anyway.

It's strange that some things in Lion feel like a deliberate deviation from "how stuff works now". I'm not sure what the point is in changing that. Is there an advantage to shifting from the norms? Does it improve the user experience?


Gris - Jul 29, 2012 3:16:24 am PDT #20619 of 25501
Hey. New board.

I assume auto correct is to again make it feel more like an iOS device. Which I agree is awful. Are you anti-Thunderbird?


Rob - Jul 29, 2012 5:22:19 am PDT #20620 of 25501

The point is to be consistent with iOS, which is where Apple must imagine most of the new Mac OS customers are going to come from a this point.


Gris - Jul 29, 2012 8:49:46 am PDT #20621 of 25501
Hey. New board.

Be that as it may, I think that Lion does some things to be consistent with iOS that DON'T work well in a desktop OS. The autocorrect is an excellent example.

iOS-style autocorrect is amazing (or at least good) for a phone with a software keyboard on which one is very likely to make a specific type of mistake - mostly missed keys. The mistakes made on a full-size computer keyboard are completely different (mostly swapped letters - teh rather than the) and it's much faster and easier to correct by hand in those situations, especially if the autocorrect often gets it wrong. An autocorrect that corrects very sporadically is okay - the Word version is pretty good - but one that tries to autocorrect as often as the iOS one would be a nightmare on a desktop computer.

Apple needs to be careful in remembering that consistency doesn't necessarily mean identical. They didn't make the same mistake MS did of trying to model their mobile OS directly on their desktop OS, for the very good reason that the platforms are different. Greatly modifying their desktop OS to match the mobile OS is just as bad. Sometimes it's harmless - the Launchpad for apps is fine - but sometimes it's harmful, as in this example and several others that ita ! has complained about. (Disappearing scroll bars? As she points out, it's not always obvious that content continues beyond the control without the scroll bar. In mobile space, we accept that loss in exchange for the real estate, but that's not nearly as important on a full-size computer).