If you search back on this thread you will find that friends of mine have had truly horrendous experiences with Lenovo service. It appears to be a very recent change. In all fairness others on this thread think Lenovo gives no worse service than anyone else. Other than that both are quality computers.
I've really got to learn to just do the damage and get out of town. It's the 'stay and gloat' that gets me every time.
Ethan Rayne ,'Potential'
Buffistechnology 3: "Press Some Buttons, See What Happens."
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Typo Boy - Sep 28, 2011 9:22:43 am PDT #17937 of 25501
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.
Polter-Cow - Sep 28, 2011 9:28:24 am PDT #17938 of 25501
What else besides ramen can you scoop? YOU CAN SCOOP THIS WORLD FROM DARKNESS!
Yeah, I was a little surprised when Google Shopper reviews were saying they had the worst customer service, whereas this site found they had great customer service. And, again, with Toshiba, raves in some places and WORST EVER in other places. We use Lenovo ThinkPads at work, so I figure they can't be terrible, although any "tech support" is through the IT department (who, naturally, recommended I buy a Lenovo, as did the guy at Best Buy and Office Depot, which was new after most people on Facebook were championing Toshiba).
Lenovo gives no worse service than anyone else
...So basically everyone is terrible! Heh.
Typo Boy - Sep 28, 2011 9:35:02 am PDT #17939 of 25501
Calli: My people have a saying. A man who trusts can never be betrayed, only mistaken.Avon: Life expectancy among your people must be extremely short.
Well again, this is a very recent change. So Lenovo may have been no worse than everyone else 4 months ago, and added a whole new level of suckitude recently. Basically they have started routing their service through China, and that takes forever and serviced stuff comes back with malware. Which is new to Lenovo and worse than everyone else.
sj - Sep 28, 2011 9:58:43 am PDT #17940 of 25501
"There are few hours in life more agreeable than the hour dedicated to the ceremony known as afternoon tea."
P-C, my computer with a dead motherboard is a Toshiba and one of the tech guys I spoke said he felt all Toshibas are crap.
Polter-Cow - Sep 28, 2011 10:00:29 am PDT #17941 of 25501
What else besides ramen can you scoop? YOU CAN SCOOP THIS WORLD FROM DARKNESS!
Ha, and Dana, Liese, and dcp all love their Toshibas! This whole thing must be a crapshoot. There's no right or wrong choice, I guess.
Liese S. - Sep 28, 2011 10:05:19 am PDT #17942 of 25501
"Faded like the lilac, he thought."
Oh, there's a wrong choice, all right. And that wrong choice is HP. There's just no right choice.
tiggy - Sep 28, 2011 10:06:06 am PDT #17943 of 25501
I do believe in killing the messenger, you know why? Because it sends a message. ~ Damon Salvatore
so much WROD, Liese!! (i love my Toshiba too!)
§ ita § - Sep 28, 2011 10:06:34 am PDT #17944 of 25501
Well not canonically, no, but this is transformative fiction.
Dude, Dell. IJS.
Vortex - Sep 28, 2011 10:14:57 am PDT #17945 of 25501
"Cry havoc and let slip the boobs of war!" -- Miracleman
i'm on my toshiba right now AIFG!
sj - Sep 28, 2011 10:16:36 am PDT #17946 of 25501
"There are few hours in life more agreeable than the hour dedicated to the ceremony known as afternoon tea."
There's just no right choice.
That's what I'm afraid of.